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Re: renamed folder shows former name when shared

renamed folder shows former name when shared

greta2
Explorer | Level 3

A folder has been renamed, from Diligence December 2020 to Diligence March 2021.

A new person has been invited to view the folder.

The link automatically generated by dropbox says the name of the folder is the former name, Diligence December 2020!

How do you ensure that the correct, updated name of the folder appears in the invitation?

1 Accepted Solution

Accepted Solutions

Re: renamed folder shows former name when shared

Mark
Super User II

Yes, you would need to create a new folder, move all the files in to it  and then share that with everybody if you them to have that name. But, remember - they can change the name themselves... to anything they want.

 

The reason it keeps the first name given is that anybody, at all, who has that shared folder can rename it or move it as they like. So you cannot then change the name yourself. 


 


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View solution in original post

5 Replies 5

Re: renamed folder shows former name when shared

Mark
Super User II

You need to create a totally new shared folder @greta2 

 

https://help.dropbox.com/files-folders/share/rename-move-shared-folder


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: renamed folder shows former name when shared

greta2
Explorer | Level 3

Thanks for your quick reply. I don't understand the purpose of renaming folders then! If I understand the suggestion solution correctly, it is necessary to create a new folder with the correct name and then copy all of the material from the old folder and all of its sub folders into the new space? 

What is the purpose of renaming folders if no one is able to see the new name?

Re: renamed folder shows former name when shared

Mark
Super User II

Yes, you would need to create a new folder, move all the files in to it  and then share that with everybody if you them to have that name. But, remember - they can change the name themselves... to anything they want.

 

The reason it keeps the first name given is that anybody, at all, who has that shared folder can rename it or move it as they like. So you cannot then change the name yourself. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: renamed folder shows former name when shared

DaveNuck
Explorer | Level 4

Wow..... Not good.   You may want to reconsider this.

When I share a folder, I want it to look like it does for me.

Just because I changed the folder name (weeks ago), my team should not get old information.

This was kinda uncomfortable for me today.

Re: renamed folder shows former name when shared

dianekTRM
New member | Level 2

We had some real confusion in our organization because folder names had been changed (years ago) but when that folder was shared with someone new, it appeared to them under the OLD name.  I don't get how you can successfully share folders and files if each user can rename them to whatever they want.  We wasted a lot of time today trying to find things because it appeared under different names for different users.  How does an organization with multiple users make this work?

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