the latest dropbox update excel files now have the decimal point & pound sign missing

[Gary W.22]

Since  the latest  dropbox update  excel files  now have the decimal point & pound sign missing from all excel documents stored on my mobile phone ( IPhone 6), i have been through old documents stored in Dropbox that previously displayed  correctly & they two now have incorrect information when viewed on my mobile any ideas how to correct this.

[Mark]

Dropbox uses viewers from the phone itself, so, does it display like that if you email the file to yourself and open it that way?

[Gary W.22]

Hi Mark thank you for the reply , yes it does emailed the same file to myself and yes the decimal point & pound sign missing still ??

Gary

[Mark]

Thanks

That means it isnt a Dropbox issue, but, an issue with the developer of your phone's software (so Android or Apple). 

You need to speak to them. 

[Gary W.22 · Accepted solution]

Just an update , i have downloaded Microsoft excel and now use this to view spreadsheets with no problems , Apple have been no help Regards Gary

[Mark]

Pleased its sorted Gary!

Thanks for the reply and update.