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Add option to remove Dropbox options from context menu
As title mention. It feels like invasive when a program does thing like that in your computer and you have no control over it - I made a cleanup of my context menus and only Dropbox offers no option to remove it. pCloud drive offers it, see picture:Admin multiple roles
As an admin I want to assign multiple admin roles to another user. Issue details: Please can I request additional improvements to the Admin roles that can be associated with a users account. At present, User Management, Billing, Content are all separate role types; which can only be assigned to a single user each. We have the requirement for one user to have access to User Management AND Billing AND Content. However this cannot be done. The only current workaround is for the user to be made 'team Admin' which poses a confidentiality issue . Please can you provide functionality for users to be assigned more than one role.
Enable EU Data Residency for smaller Dropbox teams under 10 licenses.
As a Dropbox Business user, I believe it's essential to have the option to store our data within the European Union, even for teams with fewer than 10 licenses. Due to compliance obligations (e.g., GDPR and internal data protection policies), many companies require data residency within the EU, especially in regulated industries or working with European clients. The current limitation that only teams with 10+ licenses can request EU data storage is restrictive and excludes smaller teams or startups that still have strict compliance needs. I strongly suggest that Dropbox consider enabling EU data residency for smaller teams, starting from 3 users, or at the very least, for any team using business-level licenses. This would significantly increase the product’s appeal for professional users with legal or contractual data localization requirements. We appreciate Dropbox’s commitment to privacy and flexibility, and we hope this improvement can be considered in future updates.
How do I downgrade my Dropbox Essentials plan to the Dropbox Plus plan?
My 3TB plan has expired, and all I really need is 1TB - even less. It looks like 2TB is the lowest option after the free basic offering. How do I downgrade to a lower subscription option, as their is no 'change plan' option available, only renew, or 'cancel plan'? Many thanks.
I can't change my Dropbox email address to a new one, because it's taken, even though it's not.
I want to change my account to a new email, and it says "This email address is already taken". Then I logged out my account, tried to sign in using the new email, and it asks me sign up an account. It seems the new email is not taken, can you help me to investigate the problem? Shall I put my email here? ThanksI cannot change into a new email address, it says it's taken.
Hi all, I have read many of the threads and found that many have been facing this issue. I wanted to change my current email address to another one that is related to my business. As I am using this dropbox for business matters and planning to upgrade to professional. Yet I keep getting the message that the new email address is already in use. Then, when I go to sign in, to see how it is signed in as I am the only one that has access to it, the sign up page appears which clearly indicates it is not associated with any dropbox account. I also did the trick of using forgot my password with that email address and no email address, which also indicates that email doesn't exist in dropbox. How to solve this dilemma? Is this a glitch or a technical error?
I can't change my account's email. It says it is already taken?!?!
I am trying to update my email to a new email address but I keep getting an error stating that my new email is already in use. When I try to use the new email to sign into an account I am then prompted to set up a new account using my new email. How do I fix this?
