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I received an email about my space being full and my files deleted - how come?
Hello, i got this email stating i'm over space limit and i must upgrade before a specific date or files MAY be deleted. I guess it's a way to push up to pay for more.. Or not? I searched online but wasn't able to find any annoucement/article mentionning this change of policy (until this day, AFAIK, files are being kept as long as you log-in from time to time/not leaving the account as dead. If there's a page mentionning this new thing (if it's real), please link? Thanks!
I'm receiving an error that I'm out of storage but I'm not.
Dropbox Plan Basic Device Windows laptops and PC Operating System/Browser (if using the web) Windows 11 I'm on Dropbox basic But because I've recommended a number of people to the service, I have a storage capacity of 8.5 gb. I am currently using 2.5 gb. But I am repeatedly getting error messages saying I've exceeded my allowance and my files are no longer syncing. As I'm on Basic, there doesn't seem to be any way for me to contact Support to resolve this issue. Any suggestions?
Issue with the 500 MB Referral Bonus. "Waiting for installation" status.
How does the Dropbox referral program work to get the 500 MB bonus? I sent a link to a friend, they created an account using the link, installed the application, and logged in with the same email. However, my account still shows the message: "waiting for installation." Jak działa polecanie w Dropbox, które ma dać mi 500 MB? Wysłałem znajomemu link, on założył konto, zainstalował aplikację i zalogował się tym samym e-mailem, a na moim koncie nadal widnieje komunikat: „oczekiwanie na instalację”.
I'm getting storage space warnings, and can't view shared files, even though I have space.
I’m hoping someone from Dropbox Support or the community can help clarify this. Legacy Dropbox account with 5.75 GB of storage. I earned the additional space years ago through referral bonuses for getting others to sign up. Recently, my account appears to be truncated back down to 2 GB, and I’m getting storage-limit warnings and can't view shared files despite having additional capacity. It looks like some new systems weren't designed to support the referral-based bonus space. I’ve attached a screenshot showing the original 5.75 GB allocation. Has anyone else run into this? And Dropbox Support -could you help unlock the full 5.75 GB that should still be associated with my account? Dropbox Plan Basic
How can I free up space on my Basic account, without affecting my team one?
I have a 'personal' Basic account. I am also a 'Team Member' on a business account. My Basic account is way over its capacity...I want to see how I can clean up my storage, but make sure I do not mess up the Business Dropbox
Dropbox pleine sans fichier
Bonjour, Je reçois des notifications quotidiennement indiquant que mon compte est saturé, et effectivement rien ne se charge, alors que j'ai 0 fichier enregistré et qu'il est bien indiqué dans mon compte que 0% et 0octet sont utilisés. Comment débloquer mon compte ou éventuellement retrouver ces fichiers fantômes ? Merci d'avance !Two referrals reported as "Ineligible. What can I do?
Dropbox Plan basic Device HP G9 Operating System/Browser (if using the web) Win10 Question or Issue I recently send a referral link to two friends, inviting them to join Dropbox. I know both of them never used (nor registered to) Dropbox, but both of them are now marked as "uneligible". I do believe this is not the case: it is possible they showed your systems my same IP address, because in both cases they were using my WiFi at my office, which hides the internal clients' IP address and only shows a single IP address (NAT) to the rest of the Web. Can you kindly further investigate? Thanks.
