Forum Discussion

Tegrity2009's avatar
Tegrity2009
Explorer | Level 3
2 years ago

Re: Issues with website functionality

Dropbox web version reported issues not working yesterday. It does not say issues have been reported today but web version is still not loading or usable. Help. Is this getting repaired soon?

3 Replies

Replies have been turned off for this discussion
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    Tegrity2009 wrote:

    Dropbox web version reported issues not working yesterday. It does not say issues have been reported today but web version is still not loading or usable.

    It's working fine for me. What problem, exactly, are you having? Have you cleared your browser's cache/browsing history or tried another browser as a test?

  • Tegrity2009's avatar
    Tegrity2009
    Explorer | Level 3
    2 years ago

    My staff and I were getting errors yesterday when trying to utilize Excel for the web via Dropbox. I researched issues reported yesterday. Today we are still experiencing the same errors. I was curious if the issues from yesterday were resolved. I will do those troubleshooting items and see if it clears it up.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    Tegrity2009 wrote:

    My staff and I were getting errors yesterday when trying to utilize Excel for the web via Dropbox. ... Today we are still experiencing the same errors.

    What errors are you seeing? Please be specific. Provide a screenshot if you can.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!