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suziecook's avatar
suziecook
New member | Level 2
2 years ago

Re: My files were deleted. I need a way to recover permanently deleted files.

I made a little video for my sisters for Valentine's Day in 2018. Was efficiently cleaning out Dropbox files this past week, then permanently deleting the trash, and it must have been in among those deletions. Help! I'll never be able to recreate this again, and it is simply sentimental. Hope someone can help. Dropbox says they keep deleted files for a Basic Plan for 30 days.

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    suziecook wrote:

    Was efficiently cleaning out Dropbox files this past week, then permanently deleting the trash, and it must have been in among those deletions. ... Dropbox says they keep deleted files for a Basic Plan for 30 days.

    Deleted files are recoverable for 30 days. Permanently deleted files are deleted... permanently. I'm afraid there's no way to recover it.

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