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SophiaP's avatar
SophiaP
New member | Level 2
3 hours ago

I download my PDFs for offline use on my iPad, but it corrupts them and I can't edit them.

Hi everyone.

I use dropbox primarily through the files folder on my iPad and computer, where I annotate PDFs of textbooks for law school. I have been doing this for a year and it's worked pretty well. Recently, however, I have two problems:

(1) Even if I download offline the pdf to my files folder, at some point if I am editing offline, it will try to sync and fail and undownload, leaving me unable to edit the file. 

(2) In the last week, I have annotated PDFs and saved them. Then they become corrupted and won't open. I then have to restore an earlier version of the PDF, which doesn't have the latest annotation, which is super annoying to lose all of my work.

Any ideas or advice on either issue?

1 Reply

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 hour ago

    Hey SophiaP! Thanks for posting this on our forum. 

    First off, can you clarify what you’re referring to when mentioning the “files folder"? Are you perhaps using the Files app on your iPad? How about your computer? 

    Are you having these issues both on your iPad and computer, or is this happening primarily on your iPad? I'd also like you to clarify the steps that you're taking to make your files offline.

    Finally, regarding your corrupted files, can you send me a screenshot of what you see exactly on your end? 

    Keep me in the loop for any further updates.

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