We’re Still Here to Help (Even Over the Holidays!) - find out more here.

edit

389 Topics

How to delete a member of a group?
I need to delete a member in a group. How do I do ths?
mibble
5 days ago Place Delete, edit, and organize
22Views
0likes
1Comment
I edited an old document today, but I can't restore it to its previous version.
Question or Issue I have been using Dropbox for many years mainly as a backup system of all my files. I thought my data was save: If I ever edit/change for example a word document and then accidentally save it over the original instead of saving it with a different name, that Dropbox would keep a copy of the original (for 30 days). Today I have exactly that problem. I used a several year old document (as a template), changed the content but instead of saving it under a new name, just pressed "Save". I can't see the original in the version history. It looks like the original is now lost, because it was "older than 30 days". That to me doesn't make any sense. Even upgrading to the 180 or 365 day version would not have helped. Is that correct? If so, I will need to drop Dropbox and find another solution. Could you please confirm? Kind Regards, Ralf
Solved
ralf02
6 days ago Place Delete, edit, and organize
47Views
0likes
2Comments
My files appear to be empty after editing
Hello, I'm on an ASUS Zenbook running Windows 11. I have a shared dropbox folder that constantly has files getting wiped/copied (when they get copied they are empty) showing up on the dropbox. It always shows me editing the file and its usually multiple at the exact same time. All the files have nothing in them and instead are blank. I know you can restore the file but its been happening for months and across multiple different shared folders and its honestly a headache to fix. Help appreciated, thanks in advance.
samuelc
11 days ago Place Delete, edit, and organize
116Views
0likes
7Comments
How can I convert my resume to PDF?
I need some immediate help from someone. I have my resume uploaded in my Dropbox app. And it needs to be converted into a PDF file so I can apply for a job. Can you please help me? I tried so many times and it doesn't work.
TEEMOB4
20 days ago Place Delete, edit, and organize
557Views
0likes
2Comments
I can't edit Excel spreadsheets on my Dropbox mobile app (Android 13).
For the last 3-4 months I have not been able to edit, delete or add Dropbox entries (an Excel spreadsheet) on my Android phone app (Version 13). The app always asks me to sign into Microsoft. When I do I end up in Excel, not Dropbox, with not the Dropbox file. I am signed into my Dropbox account. I can see/read the spreadsheet. When I select the edit button I get sent to Microsoft Office. Ever since I started using Dropbox on my phone (many, many years) I have always been able to update my passwords on the Excel Dropbox spreadsheet. I can edit on my computer and the data will sync with my phone app. I used to be able to access the edit function on my phone, which would then sync to the Dropbox on my PC. Does anyone have any suggestions, as to what I am doing wrong? Thank you, in advance.
WileEWonka
2 months ago Place Delete, edit, and organize
125Views
0likes
2Comments
Modifications on file from Dropbox account A don't show up on Dropbox account B
If I open a file of the same account of dropbox with the USER 1 (Destock), and I modified the file, and then, I close the file. Now, I open the same file, with the USER 2, (online) I see that the modifications made by USER 1 are not made in the file !!! Can anybody help me? Thanks in advance
AdH7
3 months ago Place Delete, edit, and organize
63Views
0likes
2Comments
I'm missing information from a file and it's not in the version history - can I get it back?
Hi, Please can someone help? I'm missing 4 months of information in one of my excel files. Information from June 2025 to 6 October 2025 …… I need to restore all the information up until the 6 October 2025. I've looked at all the version history files and they all the same with missing information for 4 months .... Is there any other way to find this information ... It's extremely valuable. See attached ..... They all have the same information but we add to this file daily .... I don't know what has happened and how to get the information back ? Thanks
deanv
3 months ago Place Delete, edit, and organize
121Views
0likes
5Comments
Will the Dropbox app notify us if we edit online-only files from two computers at the same time?
Question or Issue Hello, I was looking around to use dropbox for my work. In my line of work, we use a lot of CAD program files. Because, of that it take a lot of space to have all the files in every pc. When we use those files at the same time, the dropbox is notifying us to avoid double wolkload. My question is does this feature works for the online option, too?
Solved
markos zotos
3 months ago Place Delete, edit, and organize
59Views
0likes
1Comment
I have edit access on an Excel file but I can't save my changes through the Dropbox Android app
Device Motorola g54 5g Operating System/Browser (if using the web) Android 15 Question or Issue I can open an excel file with sheets that has been shared with editing access. I can open to edit and can make changes. When I try to save these I get to options. To device or Google's cloud. Doing neither option seems to save the changes in the administrator's copy. What have I done wrong?
Solved
MalcolmW
3 months ago Place Delete, edit, and organize
101Views
0likes
5Comments
Renaming files on the Android app adds a "-1" to the filename and removes their extension.
Device Lenovo Tab P12 Operating System/Browser (if using the web) Android 15 Dropbox App Version (if using the app) 440.2.4 When I try to rename a file, I see a second line which adds "-1" to my new file, doesn't matter what I do, I cannot get rid of it. Not only it does not make sense, but it has corrupted so many of my files as very often it rewrites also the extension, so when trying to rename documnet.pdf, it will rename it either document-1.pdf or even worse to document-1 NO EXTENSION. Then I have to download the file to my tablet, open it via my local file explorer, add ".pdf" extension and then I can use it. Today I upload a WORKING pdf file to dropbox, and without renaming it, it removed the extension, so I was unable to send it via email or whatsapp to other people, I couldn't do anything with it, and the worst thing is that I cannot do such an easy job as rewriting the FULL name of the file whatsoever as this app for a very strange reason doesn't allow rewriting the extensions for me I know I am not the only one, because recently a pdf file was shared in a group chat of my colleagues and nobody was able to open it after downloading it (whole thing was outside dropbox), when I donwloaded it it was called "file.-1" , I asked the person if she uses dropbox and she confirmed, but she didn't know that your program can corrupt our files.
Solved
kiuzjhtgrefwds
3 months ago Place Delete, edit, and organize
283Views
0likes
11Comments