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470 TopicsI can't edit my original text in PDF files, even though I'm on the Plus plan.
I finally bit the bullet to upgrade to the Plus Plan primarily for pdf editing capability. When I tried my first pdf edit, I as so disappointed to find that this plan does not allow for editing of original text! As I read the Features web page regarding pdf editing, I saw "With Dropbox plans, you can make in-line text edits that automatically match the original document's font family, size, and styling" and thought that a paid Plus plan would do the trick. Is there any intention to enhance the Plus Plan pdf editing capabilities? Not sure if I need this plan with current limitations.118Views0likes3CommentsCan people without Dropbox accounts work on shared files?
Hi all, I have a Dropbox Plus license. For a project I work together with two other people, none of which have a Dropbox account. I know I can share files/folders by using a link or give them permission to open a specific file/folder in my Dropbox account. But is it possible for them to change a file/folder and upload it again to my account? When they do will Dropbox still sync the changes they made with my i-Phone and i-Pad? What are the limitations when we use the folder in my account in order to work together, even if two colleagues do not have a Dropbox account? Thanks in advance and with kindest regards, Leo.Solved223Views0likes12CommentsI edited an old document today, but I can't restore it to its previous version.
Question or Issue I have been using Dropbox for many years mainly as a backup system of all my files. I thought my data was save: If I ever edit/change for example a word document and then accidentally save it over the original instead of saving it with a different name, that Dropbox would keep a copy of the original (for 30 days). Today I have exactly that problem. I used a several year old document (as a template), changed the content but instead of saving it under a new name, just pressed "Save". I can't see the original in the version history. It looks like the original is now lost, because it was "older than 30 days". That to me doesn't make any sense. Even upgrading to the 180 or 365 day version would not have helped. Is that correct? If so, I will need to drop Dropbox and find another solution. Could you please confirm? Kind Regards, RalfSolved162Views0likes5CommentsLoss of reliable “Date Modified” behavior is destroying file discovery and productivity
I need to raise a serious productivity issue that has fundamentally broken how I work in Dropbox. For years, my workflow depended on being able to sort and find files reliably by Date Modified. This is not a “nice to have” feature, it is essential for meeting deadlines. I work across many active projects and frequently need to locate the most recently edited file quickly. Since Dropbox began forcing background indexing / “modifying” files, the Date Modified field has effectively become meaningless. Files that I have not touched are suddenly marked as modified, while files I actually worked on recently are buried or out of order. What used to take seconds now takes hours. This has had very real consequences: I can no longer trust sorting by Date Modified I waste huge amounts of time opening files just to verify which version is current My ability to meet deadlines has been severely impacted My productivity has dropped dramatically To be clear: This is not user error, not a learning curve issue, and not a preference change. This is a regression in core file-management behavior. If Dropbox needs to index files internally, that process should not overwrite or redefine the user-visible “Date Modified” metadata. That breaks established OS-level workflows and makes Dropbox actively hostile to professional use. At minimum, Dropbox needs to provide one of the following: A way to preserve true file modification dates A separate, clearly labeled field for “Last Indexed” or “Dropbox Activity” Or an option to disable indexing behaviors that rewrite modified timestamps Right now, Dropbox is making it harder, not easier, to find my own work. I am genuinely questioning whether I can continue using it for professional projects if this behavior remains. I would really appreciate a response from Dropbox staff acknowledging this issue and explaining whether a fix or workaround is planned.107Views0likes3CommentsCan no longer add album art to mp3s in the Dropbox folder
Operating System: Windows 11 Home Dropbox App Version: 239.4.8301 Question or Issue As of last night, I can no longer add album art to mp3s using the program mp3tag. I seem to be able to edit all other metadata. This seems to only be a problem if the files are in my Dropbox folder! What I've tried: Editing other metadata fields. Worked fine. Pause Dropbox, in case it was mid-sync. Nope. And sync is up to date. Make a "new" version by converting the file (open in Audacity, copy waveform into a new window, export as mp3). Nope. Computer restart, several times as I went through the processes below. Moved files out of Dropbox and tried adding art. This was successful! I put the files back in Dropbox and tried to edit again, and could not. Upgrading Dropbox to latest version. Downgraded Dropbox a few versions. Upgraded again. Made sure mp3tag was up to date. Latest version release was from November 11, 2025, so it seems unlikely to have broken due to that long-ago update. Uninstalled Dropbox. Success! I was able to edit all mp3 files, no issue. Obviously, not ideal, because I need to back things up! Reinstalled Dropbox. Failure. Can no longer add album art. Checked if other kinds of files can be edited. Can edit images and .txt documents, stopped there. Issue really seems to just by album art for mp3s. Checked if files were read-only, they are not. Folders are marked as indeterminate, but this seems to be a Windows behavior. No hidden files found. Checked security/permissions. Authenticated users, SYSTEM, and Administrators have full permissions (except "Special permissions," which I wasn't able to enable for anyone.) Plain "Users" did not have write permission, but when I enabled write permission, this did not resolve the issue. I haven't tried messaging support, yet, since hopefully someone can guess what I'm missing.125Views0likes8CommentsMy files appear to be empty after editing
Hello, I'm on an ASUS Zenbook running Windows 11. I have a shared dropbox folder that constantly has files getting wiped/copied (when they get copied they are empty) showing up on the dropbox. It always shows me editing the file and its usually multiple at the exact same time. All the files have nothing in them and instead are blank. I know you can restore the file but its been happening for months and across multiple different shared folders and its honestly a headache to fix. Help appreciated, thanks in advance.194Views0likes9CommentsEditing PDFs on Dropbox on Android corrupts the PDF
Device TCL NxtPaper 14 Operating System/Browser (if using the web) Android 14 Dropbox App Version (if using the app) 454.2.2 Syncing Status Up To Date Question or Issue I am using Dropbox on my TCL NxtPaper 14, along with the app Nutrient PDF Viewer Pro to edit and annotate PDFs on Dropbox. Whenever I use the app, it corrupts the PDF on Dropbox. Editing PDFs on other cloud services with the same app does not give me any issues.198Views0likes10CommentsCan I edit a text (*.txt) file in Chrome browser?
Hi there, I'm struggling to edit a TXT file in Chrome browser on Dropbox. I'm sure I've done it with a .docx file before. When I search for this feature, Google returns results asking for it back to 2012, but there's nothing recently, the feature requests such as this one have been closed, so I'm assuming I'm having an issue with my account. Especially since Dropbox is pushing Family plans, signature, and other feature way more complex and less universal as a simple TXT editor. I've been using link removed it has looked the same for years and works fine, but I find it extra weird that a giant company like Dropbox doesn't have a similar feature. How do you usually edit a TXT file in the browser? I only have a few lines to add/remove, when I'm on a machine without the Dropbox app/daemon installed, and don't want to leave any file traces on that machine. See my environment in Chrome on a Macbook air, as a Dropbox Plus paying client. On TXT files, I have an "Open in" Menu, but the arrow only opens a 2px high line. This is definitely not expected behavior, as if the submenu was empty, it should not appear with an arrow in the first place. What could I be I missing here?Solved12KViews1like22Comments