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495 TopicsIssues when I'm updating a zip file's contents using the desktop app. "System can't find path"
Ok - I have used dropbox for many years to store files that i share content with friends. I just had a request saying that some of the info in one of the zip files I have shared needs updating. I have done this before - but not for a few years - no problem just opened the zip file, edited the contents, then upon closing answering yes to do you want to update the zip file contents. But today, it just says "The system cannot find the path specified" I am using the Desktop App and it does say that it is synced and up to date. This is causing me a huge problem and significant time and effort for all my files, if I cannot simply edit a zip file on the fly. I have read that using the PC App avoids the download, edit, upload route - which is not an option, as hundreds of people have the link to this specific file address. So upset and tired - dropbox used to easily have this function - especially with the PC App and the files being visiable in a window when I use it. Incredibly frustrating to be told i cannot access my own files. Please advise.5.3KViews0likes2CommentsLoss of reliable “Date Modified” behavior is destroying file discovery and productivity
I need to raise a serious productivity issue that has fundamentally broken how I work in Dropbox. For years, my workflow depended on being able to sort and find files reliably by Date Modified. This is not a “nice to have” feature, it is essential for meeting deadlines. I work across many active projects and frequently need to locate the most recently edited file quickly. Since Dropbox began forcing background indexing / “modifying” files, the Date Modified field has effectively become meaningless. Files that I have not touched are suddenly marked as modified, while files I actually worked on recently are buried or out of order. What used to take seconds now takes hours. This has had very real consequences: I can no longer trust sorting by Date Modified I waste huge amounts of time opening files just to verify which version is current My ability to meet deadlines has been severely impacted My productivity has dropped dramatically To be clear: This is not user error, not a learning curve issue, and not a preference change. This is a regression in core file-management behavior. If Dropbox needs to index files internally, that process should not overwrite or redefine the user-visible “Date Modified” metadata. That breaks established OS-level workflows and makes Dropbox actively hostile to professional use. At minimum, Dropbox needs to provide one of the following: A way to preserve true file modification dates A separate, clearly labeled field for “Last Indexed” or “Dropbox Activity” Or an option to disable indexing behaviors that rewrite modified timestamps Right now, Dropbox is making it harder, not easier, to find my own work. I am genuinely questioning whether I can continue using it for professional projects if this behavior remains. I would really appreciate a response from Dropbox staff acknowledging this issue and explaining whether a fix or workaround is planned.Mac Finder asks for password each time I rename a file or move a folder in Dropbox
Each time I try to rename a file or move a file or folder within my Dropbox folders (synced on my Mac), I need to enter my Mac password or use touchID. This never happened before. Can anyone help? I don't want to be prompted for a PW each time! Thanks!Solved4.2KViews0likes8CommentsSimultaneously work on desktop version Excel files using the same Dropbox account
Good morning, I have a Dropbox Basic account. I have linked my account to three devices in the house. Sometimes my partner and I need to simultaneously edit Excel files in my account. So we both log in with my Dropbox account on two different PCs on which there is the same Dropbox folder on the desktop, so we access the same identical files without any difficulty. The only problem is that when we open the same Excel file to make changes, Dropbox creates conflict copies. For our case, having a single Dropbox account in the family, is there a way to work simultaneously from two devices without having problems? I specify that, if possible, we would prefer to continue working with the desktop version on the PC and not online through for example office.com. Thanks in advance. FedericoSolved3.6KViews0likes3CommentsDeleting multiple duplicated in a single operation
I often find duplicate photos in several folders using the 'Find duplicates' feature. Currently, I have to delete selected photos from each duplicate set one by one. It would be helpful if I could select all the photos I want to delete across multiple sets and remove them in a single operation. This would make managing duplicates much faster and more efficient.49Views1like1CommentI edited an old document today, but I can't restore it to its previous version.
Question or Issue I have been using Dropbox for many years mainly as a backup system of all my files. I thought my data was save: If I ever edit/change for example a word document and then accidentally save it over the original instead of saving it with a different name, that Dropbox would keep a copy of the original (for 30 days). Today I have exactly that problem. I used a several year old document (as a template), changed the content but instead of saving it under a new name, just pressed "Save". I can't see the original in the version history. It looks like the original is now lost, because it was "older than 30 days". That to me doesn't make any sense. Even upgrading to the 180 or 365 day version would not have helped. Is that correct? If so, I will need to drop Dropbox and find another solution. Could you please confirm? Kind Regards, RalfSolved51Views0likes2CommentsPhoto AI Index search & Detection
Please pass this on to your engineers, please incorporate photo indexing where I can select someone's face and have Dropbox search through all my photos and find all the associated photos. But don't limit it to just human beings but let it be anything. Please incorporate this feature. Because there's so many pictures and or videos i want to delete but i have hundreds of thousands of photos to go through and it's impossible to do so. Also, it be cool if i can choose someone's face and have the option to "delete" their face in the group photo.56Views2likes1CommentMy files appear to be empty after editing
Hello, I'm on an ASUS Zenbook running Windows 11. I have a shared dropbox folder that constantly has files getting wiped/copied (when they get copied they are empty) showing up on the dropbox. It always shows me editing the file and its usually multiple at the exact same time. All the files have nothing in them and instead are blank. I know you can restore the file but its been happening for months and across multiple different shared folders and its honestly a headache to fix. Help appreciated, thanks in advance.118Views0likes7Comments