Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

jhoffman29's avatar
jhoffman29
New member | Level 2
2 hours ago
Solved

I'm asked to request a license from my admin to edit the text in a PDF file.

I have Dropbox Plus, and I tried to edit a file. It says to go to the admin console to update the license, but I cannot find the admin console, and it won't let me edit the document.

Dropbox Plus
edit
Error Messages

4 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 hours ago

    Admin Console only apply to Business Users with multiple licences. 

    Can you post a screenshot of the error so we can see whats happening?

  • jhoffman29's avatar
    jhoffman29
    New member | Level 2
    2 hours ago

    so when I open the doc and click edit, it highlights areas, I click on one and this comes up.  I'm the only owner of this account. 

     

     

  • jhoffman29's avatar
    jhoffman29
    New member | Level 2
    2 hours ago

    thats what I was thinking but couldn't find any info for that.  I appreciate you help

About Delete, Edit, and Organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!