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Files won't delete, repeatedly removing access won't free up space
Device - iphone 16 and MacBook Pro Operating System/Browser (if using the web) - Sequoia 15.7.3/Chrome Question or Issue I've had the "You're out of storage" message for about a year but most of my dropbox usage is temporary file viewing (via "viewed links") that is sent to me from other people for quick download to my device then I never see it again. I've had a handful of folders that were "shared" to me over the years with large amounts of pictures and videos but the most recent folder was back in 2019. I've been deleting these same folders and individual files over and over and over tonight and it won't stick. The pop-ups saying they're removed come up, and sometimes, the file would disappear to then reappear again soon after, but most of the time, a pop up would say "xyz folder has been removed from your dropbox" but then I'd be staring right at it, not removed. When I go to "Photos" one random folder of 915 photos is there and (10) 11min-55min long videos that are all from completely different "removed" folders are there and I get an error message that says "there was a problem deleting xyz. please try again." no matter which device I try to delete them on. I've now "removed" literally every folder from my dropbox from every device I have and nothing has changed. It says I have "61.96GB of 2GB used". Please help me solve this!!
What does the "Delete from your Dropbox account and all devices" message mean?
Using the macOS desktop app. I'm deleting files from Dropbox via Finder like I do in non-Dropbox folders. Please explain what it's asking simply, I do not understand and do not want to do something that I don't want it to do like finding the file on my hard drive and deleting it in a different non-Dropbox folder (which is what it sounds like to me but doesn't really make sense). Thank you.
I get an error that my folder needs to be downloaded before deleting it from the desktop app.
Device M1 iMac Operating System/Browser (if using the web) MacOS Tahoe Dropbox App Version (if using the app) 238.4.6305 Question or Issue I attempted to copy the contents of my local Dropbox folder and paste them into another folder. My Dropbox folder remains intact. The files in the folder are available off line and online. I no longer needed the files to be copied and tried to delete the destination folder. When I did I got the following message. I think the issue may be related to the fact that the files are in some Dropbox database. Does anyone know how I can either end what ever process is running or down load the files so I can delete them? Thanks!
