Take Your Search Game to the Next Level with Dropbox Dash đâš Curious how it works? Ask us here!
"Installation failed. The Dropbox installation failed to start" error on Windows 11
Dropbox has worked fine for many years on my Lenovo Thinkpad X1, then suddenly stopped working. The link on the start menu became inactive. Starting Dropbox from dropbox.exe directly said the installation was corrupt. I have downloaded the Installer and the Off-line installer and both give the message "Installation failed. The Dropbox installation failed to start". Turning off the Microsoft Firewall and Anti-Virus makes no difference. There is no VPN installed. Window 11 has all the updates. Also I have uninstalled Dropbox from my computer and tried to reinstall, again the Dropbox installation will not start. At each stage my computer has been rebooted. My datafile to which Dropbox is attached remains intact. It seems I not the only person suffering this problem, but no final solution seems to be offered. I wondered about searching my registry to delete any references to Dropbox. Can anyone suggest a solution?
Making all of my files available offline on Mac OS 15.4
Hi, many (about 50% of 22GB) of my files and folders are displayed with the cloud icon, even I have the settings to always offline. When I click on the cloud icon for these files a I get error: The operation couldnât be completed. Operation not permitted When I try to opne the file, the first time the same error appears, when I try the second time, the file is opened fine and the cloud icon disappear. How do I fix this? I need to make sure all my files are offline on this Mac but I can't manually open 20k+ files No sync issues: Thanks in advance
I can't change my Dropbox email address to a new one, because it's taken, even though it's not.
I want to change my account to a new email, and it says "This email address is already taken". Then I logged out my account, tried to sign in using the new email, and it asks me sign up an account. It seems the new email is not taken, can you help me to investigate the problem? Shall I put my email here? Thanks
Offline files not downloading. They show a yellow triangle and a message "failed to download".
The company I work for uses Dropbox. There is a shared folder with several members. Iâm trying to save the folderâs files for offline access on my tablet. At first this worked normally, and whenever I connected to WiâFi they would sync immediately. However, for the past few days Iâve been encountering the following problem: a yellow triangle appears on the right side, and the app shows a notification saying âFailed to download offline files. Check your connection,â even though I am properly connected to the Internet. Then, as soon as I refresh, the files disappear and the folder shows up either empty or with only some of the filesâwhich, oddly enough, do download successfully. The strange thing is that this only happens with certain files, which of course worked fine before. I should also mention that the problem is temporarily solved if I completely uninstall the app and set everything up again, but it reappears after a few days. Iâve searched all the forums and havenât found an answer⊠Any suggestions are welcome. Thank you in advance.
Javascript error occurred in the main process on Mac OS 12.7.6
Hello, I am unable to open Dropbox because I keep getting this error message. Followed by a message that Dropbox quit unexpectedly. When I restart Dropbox, I get the same two errors. (see screenshots below). I have a Mac, iOS 12.7.6 I am using Dropbox app version 222.4.5042 Please help me resolve this issue! Thank you!Network error downloading large files with Dropbox Transfer
I received a "protected" link with a few files from a client. I'm required to sign in to access large documents. However, upon signing in (with the correct credentials), the following message is displayed: Network Error! Please verify your information and try again How do I fix this? I've tried multiple browsers (including in private/incognito modes), cleared cache and history, closed all extensions, turned on and off VPNs, changed my password but nothing works.
I keep getting a "Couldn't complete share" error on my computer.
Last few days while trying to share folders from the Windows desktop app I am getting the following error: On trying to share from website getting following error: I've been using Dropbox for over a decade and have never faced any issued before. I read the help center article too and none of the options apply to me. Please help.My sharing activity has been interrupted for over a week now.
Hi, I've seen lots of posts on this subject, but it seems that the only way for a basic member to resolve is to hope that an admin sees your forum post. There is no reason given why my sharing has been interrupted, so hopefully someone in the know will spot this post and come back to me. #fingerscrossed
