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I get a 404 error message when using the downloader application.
This afternoon, I am suddenly getting Error (404) on every one of my files using the downloader application. This is only when accessing my files. Other links to external sites are not an issue. App cache cleared, device restarted. No change. This is the same issue I had approximately six months ago, which was mysteriously cleared up either by itself or the staff. I remain unclear on that.
Thank you
5 Replies
- Walter
Dropbox Community Moderator
Hey MikePDX - sorry to hear you're having issues with this.
When you say the downloader application, can you clarify what you mean exactly? Are you referring to a 3rd party app or something else?
If you could also send us a screenshot of the exact error you're getting and clarify your device's OS, I'd appreciate it.
Thank you!
Downloader is a third-party Android application running on a variety of Android streaming devices. OS is FireOS 7 - (If you refer back, I had the same problem, and I believe it was somehow cleared up by staff, although it was not stated) Thank you.
The error occurs in fact when using any third-party Android browser application. As well as Chrome on a Mac. Downloading directly from my Dropbox account in a Mac browser is not an issue. Same as happened months ago.
This happens to any link on that page that points to my Dropbox account. External links are not an issue, as the last time indicates it's an issue with Dropbox for external browsers. This has been functional for years; however has once again failed as it did about six months ago. It's a Dropbox issue with external browsers. [It's been an issue in the past, documented in this community.] These same browsers have no problem with files not reliant on Dropbox links. Thank you.
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