Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

MikePDX's avatar
MikePDX
Helpful | Level 7
4 hours ago

I get a 404 error message when using the downloader application.

This afternoon, I am suddenly getting Error (404) on every one of my files using the downloader application. This is only when accessing my files. Other links to external sites are not an issue. App ...
Android
Download
Error Messages
MikePDX's avatar
MikePDX
Helpful | Level 7
4 hours ago

The error occurs in fact when using any third-party Android browser application. As well as Chrome on a Mac. Downloading directly from my Dropbox account in a Mac browser is not an issue. Same as happened months ago.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 hours ago

Does this happen with all of your files, some or just a particular one MikePDX? 

Have you tried clearing the cache of the apps since you first noticed this?

As for the supported OS versions you can take a look here. 

  • MikePDX's avatar
    MikePDX
    Helpful | Level 7
    2 hours ago

    This happens to any link on that page that points to my Dropbox account. External links are not an issue, as the last time indicates it's an issue with Dropbox for external browsers. This has been functional for years; however has once again failed as it did about six months ago. It's a Dropbox issue with external browsers. [It's been an issue in the past, documented in this community.] These same browsers have no problem with files not reliant on Dropbox links. Thank you.

     

About View, Download, and Export

Node avatar for View, Download, and Export
Get support with viewing, downloading, and exporting files and folders from your Dropbox account.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!