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Export folder of scattered files on Android to access from a third party app
Hello, I'm on Android, trying to access files from a third party app. I can't seem to find the files on the local device even when I have them marked as offline accessible. I see there's a way to export an individual file, but the large number of files I'm trying to have access to are spread through a bunch of folders and I need to keep the folder structure intact, so it's not feasible to manually download each file. Is there a way to get my Dropbox files into a folder that I can access with a third party app somehow? This seems like a pretty basic use case so I'm frustrated I can't seem to find a way to do it.
Cannot play offline .mp3 files on Android
This is related to Dropbox on three different android tablets, 2 Samsung, one other Android versions 14 and 15. Dropbox is the latest version from Play Store mp3 files are played in the Dropbox default mp3 player when clicked. This works correctly for mp3 files in the cloud However: - Make the mp3 files available off line and the default player wont play the file. The player opens, but the 'play' button is ineffective and the music duration box shows --/--. The same offline files can be played with third party apps using the "Open With" dialog . This is a new problem as of Oct 27th 2025. Off line files have always played correctly up to now I prefer to use the default player as it has the features I like. MIG
Some audio files won't preview that previewed fine earlier on my Android app.
Device OnePlus 8 Operating System OxygenOS 13.1 Dropbox App Version/Browser Version Dropbox version 446.2.4 Question or Issue Suddenly not able to preview some audio files that I've been able to preview earlier. When I download them they play just fine. There are audio files on the same folder in same format that preview just fine.
Can't open pictures on Samsung tablet (Android OS)
Application Affected (Dropbox App) Device (Samsung Tab S8.) Operating System/Browser (if using the web) (Android 15, One UI 7.0.) Dropbox App Version (if using the app) (444.2.2) Question or Issue I have been having problems open pictures (jpg, png, etc) from the Dropbox app. I can see pictures listed in the app. When I try to open them, they just stuck at the loading screen. Sometimes they may load after a few minutes. Sometime they will load forever. The videos and other documents open just fine. I can open pictures with third party app such as Samsung Gallery with no issue. It seems like the Dropbox picture viewer is having some trouble to load content. I have tried to clear cache and reinstall the App. I'm still having the same issue. Any help to resolve this problem would be appreciated.
"File is stored in an incompatible server location" error when opening Office files on Android
Device: Xiaomi 12T Operating System/Browser (if using the web) Android Dropbox App Version/Browser Version Dropbox 442.2.2 Question or Issue A few days ago I couldn't open any excel or word file from Dropbox, like I did before. Dropbox shows this message: "example.xlsx is stored in an incompatible server location". How can I fix this problem? Why is happening this?
I can't access my Paper files on the Android mobile Paper app.
I am suddenly not allowed to view my own files in dropbox paper. Im logged in, reinstalled dropbox paper twice, nothing works. Any help? Im using the free dropbox version, on my Android Phone. It starters yesterday when i was suddenly logged out for no reason. And logged in again,a and then its show the error i am not allowed tto view. When i create a New file the same probleem appears.
