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Integration with Handy Diary, backup does not work
Hello! I've been using the Handy Diary app for 6 years, and I've been constantly backing up my data. However, yesterday I ran out of storage space, so I purchased a 2 TB plan and deleted all my old backups. However, the backup process is not working. There are no errors, but the app displays a message saying "Try again later," and my personal account information is no longer visible in the app. I've tried restarting my phone, backing up to empty accounts, and all the permissions are correct. I made my last backup about three weeks ago, and this issue occurred yesterday. Please help me resolve this problem. My internet connection is also working properly, and I haven't encountered any issues in the past. I'm performing the same operation that I've been doing for the past six years, but this time, I'm encountering this problem.
Unlink Dropbox app version 2.3.5.10 from android handset
Hello, I have an old android handset - HTC- One with Dropbox app version 2.3.5.10. I am unable to unlink device from Dropbox. A message occurs Error: ' you must be online to unlink. Check your connection or try again'. However, I am connected to WiFi. I can access the website on my other devices laptop and mobile, but the old handset is not listed on the basic Dropbox account I have. Appreciate if you can advise please. Thanks
Dropbox app crashes and won't work with the Microsoft Word app on Android
Dropbox files will not open, except occasionally, in word on my s25ultra phone. Got a message from phone. "dropbox app keeps crashing. put to sleep to avoid excess battery use.' I need to use the dropbox app. When the docment in dropbox does occasionally open in word after an eternity, then it will not close and you have to clear all active apps to get it too close. Word works perfectly with my one drive files.
Getting an error when logging in my Dropbox account on an Android device
Application Affected Dropbox Samsung Note 10.1 Operating System/Browser (if using the web) Andriod Dropbox App Version (if using the app) (200.4.7123 - found in app settings or About section) Question or Issue "Error completing Goodle authentication. Please try again, or if the issue persists, sign in using your email and password" I have tried using my Google sign in and also email option. If sign in via email - "Sign-in Failed - Can't connect to Dropbox. Make suire you're online, or try again later"
Error when automatically backing up files to Dropbox through third party app on Android
Hello, I’m experiencing an issue that appears to be a recent change in Dropbox behavior. I use a third-party application on my Android phone that backs up data to Dropbox. The app automatically connects using Dropbox integration, selects the Apps folder, and creates its own subfolder inside it where backups are stored. This setup has been working reliably for years. Recently, I started getting the error: "Exception in 2/sharing/ validate_folder_path: (".tag":"bad_pat h","bad_path":"contains_app_folder")" I have already tried: Disconnecting and reconnecting Dropbox Letting the app create a new folder inside Apps Recreating the Apps folder None of these steps resolved the issue. Nothing has changed in my setup or workflow, and this started happening suddenly. Could you please confirm whether there has been a recent change related to sharing or access validation for folders inside the Apps folder, and whether this behavior is intended? Thank you for your help.
