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Android
357 Topics
'Can not upload the file' error when attaching from Dropbox to Gmail on Android
When I try to add an attachment from dropbox to a mail in gmail, I receive a message in gmail "can not upload the file". This error occurs only on one smartphone with android 12. If I do the same , with the same dropbox and google account, on an other android phone (android 11 )or an android tablet, there is no problem. Both phones have the same app version of gmailSolved51KViews5likes257Comments
"Can't Connect...check your internet connection" Android error
Whenever I try to view a file someone has sent me, the Dropbox app in my phone (Android, Samsung Galaxy S9+) says "couldn't connect to DropBox, please check your internet connection". I have internet connection (I've tried it with full LTE bars and with full wi-fi), but it still gives me the message and won't allow me to view the files. I've gone to the "Apps" area of my settings and have made sure the DeopBox app has all permissions. Any ideas about what could be causing this?36KViews0likes21Comments
PDF files open as read only on Acrobat Reader (on Android)
I haven't had any problem editing PDF files on my Android tablet until now. I simply opened dropbox, and opened the PDF in Adobe Acrobat from dropbox. Lately, when I open a PDF in Adobe Acrobat from dropbox, I get an error message telling me I can only open the file read-only. This applies to all my files. When I open a PDF directly from Adobe Acrobat, I don't have this problem. I suspect this is related to a recent update of either app.Solved30KViews5likes40Comments
Make offline files visible in the android filesystem
I think you should make files stored offline on Android available in the file system. As it is now, the dropbox files marked as 'available offline' are hidden from the rest of the operating system. This gives a number of problems: 1: When opening a file in an app, that app may put the file path in its 'most recently used documents'-list. However, since the path it gets from the Dropbox-app is not long-lived, the 'most recently used documents'-list becomes unusable, since the links on it become dead rather quickly. 2: It makes using browsing apps, like photo viewers or podcast players, on your offline files impossible. 3: Some apps expect content to be found on the file system. For example, the samsung app used to download content onto a samsung smart watch, expects to find files in the file system. It cannot be used to download files from dropbox onto the smart watch. 4: Sometimes a smart phone is used a bit like a computer. Like uploading files to an FTP-server and the like. A FTP-client typically expects to find files on the file system, and allows them to be selected and uploaded. This does not work with Dropbox. A possible work-around is to export the contents from the dropbox offline folder onto the phones regular file system. This is unsatisfactory because: 1) It feels cumbersome. The number of clicks to send a podcast episode to a smart watch, or to download a .pdf from dropbox and upload to an FTP-server, becomes a few too many. 2) For files which can be edited (like password manager saves, various profiles, text documents etc), the user needs to remember to copy the file back to Dropbox, which is very error prone. Dropbox obviously already has technology to synk a file system folder with dropbox. Could not this functionality be offered on smart phones also?21KViews89likes82CommentsSTILL can't get my Dropbox photos to show up in my Android gallery
I've read all the related forum posts dating back to 2012 with no avil. Problem: I use dropbox mostly for photoshop files and JPG photos. I have many folders and subfolders with pictures and files. Today I started uploading some of these pictures to instagram, so I first selected a folder and 'saved to device'. This did not show these pictures in my Android Gallery app where I need them to be despite saving them to folders with gallery pictures in them. So I selected individual pictures, used the same process and still they are not showing. I found a workaround online by selecting a single picture, clicking 'export to' then selecting instagram. While this did work, it only works for single pictures and I still can't see them in my gallery. I am now trying to upload multiple pictures to instagram in a single 'carousel' post, but I am unable to select 'export to' instagram with multiple selected. I need to find a way to get my pictures to show up in my Android gallery. I have already looked into the left 'Photos' tab of Dropbox and non of the pictures in my folders show up there, so I am unable to add them to a sub folder named 'Photos' (This was the best solution according to other online users) Any help avaliable for this?? Thanks16KViews1like44Comments
Dropbox on Android suddenly unable to open protected Word document
Hello. I've had the same password protected Word doc in my dropbox for years now. On the same Android device I've been using for years as well, I am suddenly unable to open that file. When I try, I get a "File type not supported" error. There is no "open with" option. There used to be one. I have tried reinstalling, wiping cache and data, etc - Dropbox app as well as Office and Word apps. I have tried unlinking and linking Office and Word to Dropbox. On my device as well as on the web. I have tried saving the file to device. There is nothing wrong with the file. I can open it just fine from Dropbox PC. I can also open it on my phone from the Word app. When I try to open a non-protected Word doc, I get a preview. And only then does an "open with" option appear. Solutions desired: Setting Dropbox Android to open Word docs in the Word app by default rather than trying to give me a preview. Also, reinstatement of the "open with" option outside of doc preview. (This has completely disappeared for all my Dropbox files, not just this one.)Solved15KViews2likes30Comments
Syncing dropbox files on Android - third party apps?
Hi everyone, As you may know, Dropbox doesn't sync files on Android any more as of last year or so (see this, for example). They used to be in sdcard>Android>data>com.dropbox.android>files, but the new "available offline" option stores them in the cache of the Db app, which other apps cannot access (you wouldn't be able to locate them with Files, for example), to ensure their safety, I would guess. The only way to use these files on your device apart from through the Db app is to "export" them after they were made "available offline" (so basically to properly download them locally), and it is thus impossible to do what Dropbox is meant to do in the first place : read and write synced files. I personally would like to edit note files on my computer and my phone and to get them synced by Db, but there seems to be no way to reach and edit locally stored (note) files with my note-taking app. The only workaround I found to this problem is using third party app that syncs files with your Dropbox repository, such as Dropsync or FolderSync, which were explicitly meant for that : "New files in your cloud account are automatically downloaded onto your device. [...] This is how Dropbox works on computers but not on Android. Two-way automatic synchronization should be an essential function of the official app. For whatever reason, it is not the case. Dropsync is here to fill the gap." [Dropsync app description] But then I am not too keen on adding more complexity to my workflow, increase the likeliness of some incompatibility or other "technical issues" to emerge in the future and, moreover, to potentially put my professional and personal data into more covetous digital hands than they already are in (free apps that manipulate my data? I sense what the product might be)... So my questions are : has anyone in here ever tried these solutions and did it work as planned? Any (unusual) worries to have regarding privacy with these solutions? And above all (@support people?), is there any way to circumvent the issue without these? Cheers15KViews8likes8CommentsHow do i stop Automatic scrolling to bottom of page?
When entering data into a new text file the screen automatically scrolls to the bottom of the page and I have to manually go to the top again to enter data but after a few seconds it go to the bottom again. Very annoying. It just started this a few months ago. I tried deleting the app on my Android device and reinstalling and signing in. No luck. Any suggestions?Solved15KViews1like16CommentsDropbox and Whatsapp
Share an image from a Dropbox folder into Whatsapp on Galaxy S6 Edge? Anyone managed it before? If so - please share - and please make it EASY for non-techies to be able to use it? Whatsapp is great when initiating a transfer from whatsapp, Dropbox is....... ummm, well, - I think [censored] would be accurate.Solved14KViews1like5Comments