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Forum Discussion

Pierre M.'s avatar
Pierre M.
Helpful | Level 5
8 years ago
Solved

PDF files open as read only on Acrobat Reader (on Android)

I haven't had any problem editing PDF files on my Android tablet until now. I simply opened dropbox, and opened the PDF in Adobe Acrobat from dropbox.

Lately, when I open a PDF in Adobe Acrobat from dropbox, I get an error message telling me I can only open the file read-only. This applies to all my files.

When I open a PDF directly from Adobe Acrobat, I don't have this problem.

I suspect this is related to a recent update of either app.

Android
Mobile
Preview
Third Party Integrations
  • Lusil's avatar
    Lusil
    8 years ago
    Hey peeps, sorry to hear about this. 
     
    In order to have a better look into this matter, I’d recommend continuing this discussion via email. I’ve sent thus an email to the email address associated with your Forum profiles. Please check your inbox for my latest message. 
     
    Cheers! :grin:
  • Juliandel's avatar
    Juliandel
    8 years ago

    I was able to use an app Xodo and it seems to work just fine for me. I will use this for the time being until this bug gets worked out.

40 Replies

Replies have been turned off for this discussion
  • Borney's avatar
    Borney
    Explorer | Level 4
    8 years ago

    I am receiving the error message on my PDF files when I try to open with Adobe "This File will be Opened as View Only" and then I cannot edit and save. Is this an Adobe update issue or Dropbox or user? Please advise asap. Thank you

  • Juliandel's avatar
    Juliandel
    Helpful | Level 5
    8 years ago
    I am having the same problem. This problem alone is enough for me to try to convince my company that we no longer need Dropbox.
  • hacohen's avatar
    hacohen
    New member | Level 2
    8 years ago

    Same problem here, on two Android machines. 

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago
    Hey peeps, sorry to hear about this. 
     
    In order to have a better look into this matter, I’d recommend continuing this discussion via email. I’ve sent thus an email to the email address associated with your Forum profiles. Please check your inbox for my latest message. 
     
    Cheers! :grin:
  • wwaltab5's avatar
    wwaltab5
    New member | Level 2
    8 years ago

    Same problem here...I was editing PDFs last week no problem.

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago
    Hey wwaltab5! 
     
    Are you also having trouble with this? If so, I’d also recommend continuing this via email, in which case you can either contact our Support team or I can contact you directly to your email address associated with your Forum profile. 
     
    If this is not the case, let me know a bit more info on this so as to have a better understanding of the behavior you’re experiencing. Thanks in advance!
  • Parsons-Joyce's avatar
    Parsons-Joyce
    Helpful | Level 5
    8 years ago

    Have you managed to solve this problem, we use dropbox and adobe for our work tablets, dropbox have come back to us saying it's not a problem their end but something to do with Adobe, this has been happening for at least a month and we have no idea how to solve the issue, so any ideas would be a big help.

  • LuizFNetto's avatar
    LuizFNetto
    Helpful | Level 5
    8 years ago

    We have other options as cloud services, so I will be looking at the competition if this is not solved.

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