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samuelhandelman
2 hours agoNew member | Level 2
Getting errors when I try to access my files both on my computer and the website
This is happening both on my local machine and when I log into DropBox from the web.
I can't access any files that haven't been synced locally on my machine; I get the error
Error 0x80070194 the cloud file provider exited unexpectedly
I get a slightly different error when I go in through the web interface; but, this is affecting pretty much everything?
Hey samuelhandelman - thanks for bringing this to our attention.
Can you please send us a screenshot of the error(s) you're getting so that we can have a visual too?
When it comes to your web browser, did you try clearing its cache or another one?
Let me know more and we'll take it from there, Samuel.
3 Replies
- Walter1 hour ago
Dropbox Community Moderator
Hey samuelhandelman - thanks for bringing this to our attention.
Can you please send us a screenshot of the error(s) you're getting so that we can have a visual too?
When it comes to your web browser, did you try clearing its cache or another one?
Let me know more and we'll take it from there, Samuel.
- samuelhandelman32 minutes agoNew member | Level 2
"More Details" doesn't expand.
- samuelhandelman28 minutes agoNew member | Level 2
Oh, very interesting! It works in Firefox, but not in Edge?!?!
I suppose that's a workaround, but it's still very odd.
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