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Error Messages

109 Topics

I cannot send or receive faxes with Dropbox Fax.
Something is wrong with Drop Fax I can not fax or received faxes.
joshua616
6 days ago Place Integrations
57Views
0likes
3Comments
The dreaded error 'Can't save here choose another location' for MS office files.
Hello--I have a chronic problem with my file folders: frequently get 'Can't save here choose another location'. I use my employer's MS Office 365 account, and sync Dropbox to Windows Explorer, and use Explorer for my file management. The 'Can't save' message seems to appear when I am using many subfolders...if I go back one folder I can save the file. The problem is, this doesn't work with my folder organizing system. Is there a limit to how many subfoldes can be used? If so, can I release that limit? Or is the problem something else? Thanks you!
dcc1717
16 days ago Place Integrations
5.2KViews
0likes
1Comment
Error that the file couldn't be opened when accessing Google sheets document online.
Hi, I'm encountering a problem while using Google sheets that's integrated with Dropbox. It used to be fine, but when I tried to open it today, the page refused to load and the message that I got is "File could not open. Try refreshing the page". I already tried to refresh the page several times, but it wouldn't work. I even tried to copy the file and open the copy -- but again, to no avail. This happened to my several other Google sheets documents as well. What do you think is happening and what should I do now? I'm afraid that it will affect my other Google documents since I'm using the Google-Dropbox integration quite often. I'd appreciate any help, thanks!
Solved
sendyjasmine
19 days ago Place Integrations
24KViews
0likes
46Comments
"Can't open file" error for the Microsoft Excel files on my iPad.

Solved
Martie
6 months ago Place Integrations
1.1KViews
0likes
26Comments
I'm getting an error in Microsoft Exchange when saving an attachment
Yesterday (05/12/20225) I started the Dropbox professional subscription trial. I had the free subscription prior to yesterday's move to the professional subscription. When using the Dropbox MS Exchange App to save an email attachment I'm getting the following error message: "Something went wrong. Please reload the add-in." However, I'm having no problem using the Dropbox MS Exchange App to share a file to an email that I'm creating. I'd like to be able to use Dropbox MS Exchange App to save an email attachment. Any suggestions to remedy this issue would be much appreciated.
cwhitfield
7 months ago Place Integrations
436Views
0likes
15Comments
I can no longer open my Microsoft files via my Android mobile app. They throw all sorts of errors.
Please help, I am in a HUGE panic. As of this morning, my Android Microsoft mobile apps no longer open my more than 1000 Dropbox files. I cannot save a newly created Microsoft file to Dropbox either. I have always been able to open and save my Dropbox files in the Android Microsoft apps (i.e., Microsoft Word, Excel , etc) on my Pixel 8. I can no longer open files. Here's the message I get when I try to open a Dropbox file from within Microsoft Word: "Can't open file. [file name] is stored in an unsupported server location." If I try to open a file from within Dropbox, I get an error message that reads, "Can't complete task. Something went wrong. Please try again." I was initially able to open files within M365 Copilot, but I just started receiving the same message and I can't view any of my files. When I tried to connect a different Dropbox account, I received a message that said, "Access blocked: dropbox's request does not comply with Google's policies." Please note that the apps are all updated. I also uninstalled and reinstalled the apps in addition to restarting my phone. Furthermore, my Pixel device is properly linked to my Dropbox account PLEASE HELP!!
KathyMc4
7 months ago Place Integrations
1.3KViews
0likes
27Comments
Notification: "Repair Outlook"
I have 5 computers all of which run Windows 11. I've had frequent trouble syncing my Word File which has my calendars and to-dos. Now my HP laptop has a notification: "Repair Outlook": "This will clear local settings and delete any unsaved Outlook data. Do you want to continue?". Should I click "Yes" or "No"??? Dove
Dove-1897
8 months ago Place Integrations
121Views
0likes
2Comments
ShortLivedRefreshToken Field Exceeds Limit between Dropbox and Salesforce.
Hi, We are facing an issue with the Dropbox integration in Salesforce while setting up the connection between the two apps. Specifically, we are encountering an error related to the ShortLivedRefreshToken Field Exceeds Limit. Our Salesforce application is live on the AppExchange, and one of our clients has reported this issue. In Salesforce, we can store a maximum of 255 characters. However, we've previously noticed that the Dropbox API returns a maximum of 155 characters for the token, which seems to be causing the issue. Could you please assist us in resolving this? It's a rare issue, but we'd appreciate any guidance you can provide.
ravimali12
8 months ago Place Integrations
153Views
0likes
3Comments
Access Blocked: Dropbox's request does not comply with Google policies.
Hi I am trying to open an Excel workbook via Dropbox on my S24 Ultra so that it will save directly to it. I go through the log in process for Dropbox in Excel and I'm getting a message saying "Access blocked: Dropbox's request does not comply with Google's policies". I've tried add Dropbox directly in the app and I get the same message. Please help!
Chris Lovegrove
9 months ago Place Integrations
433Views
0likes
15Comments
Localwp Dropbox backup connection failed: 500 Server Error
I have been trying to establish backup options for Local from WP Engine with Dropbox. Each time it is unsuccessful (500 Server Error), even though it clearly states all permissions granted when checked under Third Party Apps in Dropbox settings.
mindLARVA
10 months ago Place Integrations
114Views
0likes
3Comments