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I can't deactivate my Dropbox free trial because of an error
Dropbox Plan (Advanced Free Trial) Payment Method None How did you upgrade? (Via the Dropbox website) Question or Issue Whenever I try to add new teams or try to deactivate my Dropbox free trial, I only got "Something went wrong on our end. Close and try again.". Before this occurred, I started a 10 TB free trial, only to get 200 GB. I've then tried to deactivate it, and it succeeded, but it said I'm still in a free trial, even though I'm not, therefore I can't delete my account. Is there anyway I could get my account deleted, or at least fix the problem deactivating my subscription?
Getting a "file type not supported" error when trying to upload .SLDPT files
I don't need to view these files within dropbox, but would like to upload and download .SLDPT file types through dropbox. Is this possible? Whenever we try to upload, it says "file type not supported." Is there a workaround? Thanks.
I get a "Sign-in failed" error when I try to log in on the mobile app on Android
Hi there, I've been having issues login in on my mobile phone the past few days. Used dropbox on this device for years, but suddenly can't log in anymore. Initially the error was "invalid code" every time I entered a code I had just received via text message. So I opened dropbox on my desktop and switched off 2 factor authentication. Unfortunately that hasn't solved my problem, I still can't log in on my phone. I now get a message saying unknown error. I am on dropbox basic plan, currently have 2 devices linked. I unlinked the device giving the issues hoping I could link it again, but no success. Any advice on how to solve this?
