I see a "syncing with Dropbox is paused" error on my Files app.

Question

Application Affected
  Files App on iOS 26.4Device
  iPad Air 2026Operating System
  iOS 26.4Dropbox App Version (if using the app)
  466.2
Question or IssueWhen I go to files app, under Dropbox it shows Syncing with Dropbox paused. This is only happening on my iPad Air 2026, it works fine on my iPhone and iPad gen9.
Same issue is described in 2 other discussions :
“Syncing with Dropbox paused” error when I access my Files app on iPad | The Dropbox Community
“Syncing with Dropbox paused” error when I access my Files app on iPad | The Dropbox Community
The solutions discussed there do not solve my problem.

Nancy · Answer

Thanks for your post, BertF​! Hope you’re doing well.&nbsp;
Since this is happening on the Files app, and not your Dropbox mobile app, the troubleshooting we can do is a bit limited.&nbsp;
However, can you also take a look at the solution provided here and let me know if it applies to your case?
Keep me posted.

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I see a "syncing with Dropbox is paused" error on my Files app.

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