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Mobile
114 TopicsiMessage extension is not available anymore
Integration Affected iPhone imessage iPhone 13 pro max Operating System/Browser (if using the web) IOS 26.2 Dropbox App Version (if using the app) 462.2.2 Question or Issue Dropbox imessage app used to show up in imessage when you wanted to add an attachment. It used to be intuitive, now you have to jump through hoops just to add a link. What happened?24Views0likes1CommentEmbedded Word documents will not open in Excel when using the Android mobile app.
Integration Affected Excel Device (Dell 2 in 1 16 inch laptop model DB06250 Operating System/Browser (if using the web) Windows 11, Home and Chrome Dropbox App Version (if using the app) V 242.4.5815 Question or Issue Hello, I cannot open embedded word documents in Excel spreadsheet, in Dropbox on my Samsung S24 Mobile phone. The spreadsheet is fully workable on my mobile, excepting when I press the cell containing the embedded (not linked) word document., it only identifies the cell (eg B2) rather than open the embedded fileit says "This version of Excel doesn't support interacting with embedded files" When I open the offline folder it works perfectly on my laptop Also, sometimes when I open the file on my mobile, it comes up with "open with" and when I press that, it goes straight into the spreadsheet. The screen shot shows an unfilled circle, whereas the others are all filled? I cannot find in Dropbox application, where I can upload a newer version of Excel? Hope you can help, please Kind regards Doug20Views0likes1CommentDropbox app crashes and won't work with the Microsoft Word app on Android
Dropbox files will not open, except occasionally, in word on my s25ultra phone. Got a message from phone. "dropbox app keeps crashing. put to sleep to avoid excess battery use.' I need to use the dropbox app. When the docment in dropbox does occasionally open in word after an eternity, then it will not close and you have to clear all active apps to get it too close. Word works perfectly with my one drive files.165Views0likes19CommentsIssue connecting Dropbox to Excel SMS (consent loop during login)
Hello, Iām trying to connect Dropbox in the Excel SMS app on my smartphone. During the Dropbox sign-in process, the app keeps asking me to grant access permissions. After I accept, it returns me to the same consent screen again and again, so I canāt complete the connection. This happens every time I try to link my Dropbox account within the app. Iām attaching a screenshot showing the issue. Here is the app link: https://play.google.com/store/apps/details?id=com.samapp.excelsms.excelsmsfull&hl=pl Could you please advise what I should check or how to complete the authorization properly? Thank you in advance for your help. Best regards, MichaÅSolved39Views0likes3CommentsError when automatically backing up files to Dropbox through third party app on Android
Hello, Iām experiencing an issue that appears to be a recent change in Dropbox behavior. I use a third-party application on my Android phone that backs up data to Dropbox. The app automatically connects using Dropbox integration, selects the Apps folder, and creates its own subfolder inside it where backups are stored. This setup has been working reliably for years. Recently, I started getting the error: "Exception in 2/sharing/ validate_folder_path: (".tag":"bad_pat h","bad_path":"contains_app_folder")" I have already tried: Disconnecting and reconnecting Dropbox Letting the app create a new folder inside Apps Recreating the Apps folder None of these steps resolved the issue. Nothing has changed in my setup or workflow, and this started happening suddenly. Could you please confirm whether there has been a recent change related to sharing or access validation for folders inside the Apps folder, and whether this behavior is intended? Thank you for your help.112Views0likes4CommentsiOS Files app favorites folder disappear
On both my iPad and my iPhone, when I mark a folder from Dropbox or any other cloud service as a āFavoriteā, it shows up in my favorite list in the Files app, but if I switch apps or close the files app, when I reopen it, the folder disappears from the favorites list.27KViews7likes130CommentsExcel keeps opening an old version of a file on Samsung tablet
Hi all. I use a tablet (Samsung) to open excel 'quote sheets' that are stored on dropbox. I always open the same file then use the 'save as' to save it under the customer's name. The problem is when there has been a slight alteration to the original file, my tablet seems to want to open the version before! The only way I can stop it doing this is to call the 'quote sheets' something slightly different ('quote sheet 1'). I do go onto drop box and have that file available offline and when the 'quote sheet' has been altered it does update itself so drop box knows that there is a newer version but as soon as I open it with excel the old version pops up again! Anybody had this issue? I have put this question on the Microsoft website and they said it was a dropbox problem! (Passing the buck comes to mind!) https://answers.microsoft.com/en-us/msoffice/forum/msoffice_excel-mso_other-mso_o365b/excel-keep-opening-an-old-version-of-a-file/721c23a8-b672-4a3d-93ca-152ab6475cc1 Thanks in advance ;-) JoeSolved49KViews1like7CommentsFiles/folders added from another device failed to appear in the Files app on my iPad
native files.app integration is still downright dangerous. When files/folders added to Dropbox from another device failed to appear on my iPad, I tried numerous remedies (none of which worked) culminatinig in reinstalling the Dropbox app and then clearing the cache under "Files.app settings". Clearing the cache resulted in the more recently added folders and their contents being deleted from my Dropbox, even though they were uploaded from a different device. The integration evidently concluded that, since they weren't on my iPad, they didn't belong in the cloud either.92Views0likes1CommentUsing DB to sync Password Vaults
I have a Android phone (ver. 9). I use a password vault that depends on its database file being synchronized between PC desktop and my cell phone. On a previous cell phone, this arrangement worked very well. Now with my new Pixel 7 pro phone, it is not working. I suspect it is because my cell phone version of DropBox is not syncing correctly. I would like the DB to automatically synch every time I open or close the cell phone. But I suspect it is not happening. I don't know how to determine if I am looking at the latest DB contents on my cell phone. I also do not know how to force a synch. Can anyone point me in the right direction? Thanks, Tom1.1KViews0likes3CommentsDropbox sync problem with Setlist app. Can't connect with Dropbox.
I am using an app called SetList on my IPad Pro. Its used for uploading songs charts. It uses Dropbox to upload from. Recently when I try to connect to Dropbox to upload a file, the Dropbox login page opens. I can enter my username. Its says welcome back and after I enter my password. it just spins the status square. I am running 13.1.3 on the Ipad. The Setlist app has not been updated in years. Any suggestions would be greatly appreciated.195Views0likes6Comments