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1762 TopicsSyncing with Dropbox is paused when I access my Files app.
I have an iPhone 14 and iPad Air 4th generation. When I go to files app, under Dropbox it shows Syncing with Dropbox paused. This is only happening on my iPad works fine on iPhone. Spoke with Apple and said it’s a Dropbox issue. I have removed Dropbox app and reinstalled it. Signed out and in, reset network settings. Background app refresh is on. I’ll post a pic. Files are loading but still shows syncing paused.Solved32Views0likes5CommentsHow can I force the mobile app to upload photos on Android?
Device Google Pixel 8 Operating System/Browser (if using the web) macOS 15.6 Dropbox App Version (if using the app) 454.2.2 Syncing Status Up to date Question or Issue I am re-using the same question title as a question I found from seven years ago. I am experiencing the same issue as the original poster. I take a photo on my phone, and it does not immediately sync to Dropbox. I am on wifi on my phone, and I don't have any settings limiting upload to certain battery percentages. On my computer it says "Your files are up to date." I can open the app on my phone, navigate to the Camera Uploads folder and pull down to "force a refresh" but it does nothing. Going to the Photos tab at the bottom is even more useless, because you can't pull to refresh. I have to wait hours or days for it to decide to sync, which is frustrating when I want the photo on my computer immediately. I don't have any other apps that sync files or photos from my phone. When I go into the camera settings in the Dropbox app, I can even see the most recent photo (the one that won't sync) in the preview, it just does not show up in my Dropbox!21Views0likes3CommentsHow can I sync folders in the Dropbox mobile app on iOS?
Device Iphone 13 mini Operating System/Browser (if using the web) Dropbox App Version (if using the app) newest app Syncing Status Question or Issue I tried to scroll from top to bottom screen within the app, but nothing happens. The app does not refresh at all, in the app settings refreshing on background is active, also mobile date is on. Can some figure this out with me? I have the basic plan, but storage capacity is not full. The folder I want to refresh is shared with me.40Views0likes2CommentsFiles/folders added from another device failed to appear in the Files app on my iPad
native files.app integration is still downright dangerous. When files/folders added to Dropbox from another device failed to appear on my iPad, I tried numerous remedies (none of which worked) culminatinig in reinstalling the Dropbox app and then clearing the cache under "Files.app settings". Clearing the cache resulted in the more recently added folders and their contents being deleted from my Dropbox, even though they were uploaded from a different device. The integration evidently concluded that, since they weren't on my iPad, they didn't belong in the cloud either.24Views0likes1CommentMy files aren't being received by others.
I've been sending files for quite some time to different email addresses. Recently, my clients are not getting the shared files. It says in Dropbox that it's sent, even if I send it multiple times it says it's sent. I tried to send to myself as well and am not receiving the files, though I did receive a reminder email. I have deleted and reinstalled the app, etc. Samsung S21.Solved122Views0likes11CommentsHow to disable the automatic saving of my smartphone screen captures into Dropbox ?
Hi, I'm not finding How I can deactivate the automatic saving of my smartphone (Android) screen captures into my dropbox app. I have dropbox basics offer. Can someone help ? Catherine. France.Solved1.3KViews0likes1CommentUsing DB to sync Password Vaults
I have a Android phone (ver. 9). I use a password vault that depends on its database file being synchronized between PC desktop and my cell phone. On a previous cell phone, this arrangement worked very well. Now with my new Pixel 7 pro phone, it is not working. I suspect it is because my cell phone version of DropBox is not syncing correctly. I would like the DB to automatically synch every time I open or close the cell phone. But I suspect it is not happening. I don't know how to determine if I am looking at the latest DB contents on my cell phone. I also do not know how to force a synch. Can anyone point me in the right direction? Thanks, Tom1.1KViews0likes3CommentsNew files from camera uploads not showing in the Photos tab in iOS 26 (17promax)
Device iPhone 17 pro max Operating System/Browser (if using the web) iOS 26 Dropbox App Version (if using the app) 444.2.2 Question or Issue Moving to a new iPhone and installed dropbox app. However, camera uploads is very buggy. It will upload the photos/videos, but the display will not show any new photos added. New items can be found in camera upload folder, but not in the "Photos" tab on the app as it will not fresh that at all. Tried uninstalling the app and reinstalling and sometimes get the error message that the camera uploads folder doesn't exist and will be created on next upload. But the folder is there and new images are added.186Views1like7CommentsI get a "Dropbox not granted permission to install launcher shortcut" error on Android 16.
Application Affected Dropbox Device Pixel 10 pro xl Operating System/Browser (if using the web) 16 Dropbox App Version (if using the app) version 452.2.2 Question or Issue When I try to create a shortcut on android I get this error message "Dropbox not granted permission to install launcher shortcut".Solved33Views0likes5Comments