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Cut the Clutter: Ignore Files Feature is now live
Update: This feature is now live and available to all individual plan customers! Thank you to all our testers, and share your feedback with the team, we're still eager to hear from you! For years you’ve asked for a simple way to exclude files and folders from sync without using selective sync feature. We’re testing a new way to give you more control over what Dropbox syncs and what it doesn’t. If you’ve ever wanted to keep certain files or folders on your device without syncing them to dropbox.com, this feature is for you. 🤔 What is it? Ignore Files lets you list exclusion rules in a special text file called rules.dropboxignore placed in your Dropbox root folder. Any file or folder that matches a rule will stay on your computer but will not sync to dropbox.com or count against your storage 👀 Who we’re looking for Desktop Dropbox users on Windows, macOS, or Linux People who regularly deal with temporary or bulky content, e.g. Software Engineers Video / audio / 3D creators Anyone who hates seeing clutter in their cloud storage Someone who is comfortable trying a closed beta feature and sharing honest feedback 🗓️ How the closed beta works Here’s what to expect if you join the beta for Ignore Files: Register - Fill out the form here → [Sign-up link] Confirm: Eligible participants will receive an email to confirm their participation, along with the timeline details. Get Set Up - Make sure you have Dropbox app installed on your computer We’ll Enable It - We’ll activate Ignore Files feature for you. Try It Out - Use Dropbox as usual for 1 week, ignoring files and folders as needed. Share Your Thoughts - At the end of the week, we’ll send a quick survey. You can also opt into a 30-minute feedback chat (optional, limited spots available!) ✍️ Want in? Fill out the quick screener here by date → [Sign-up link] Keep an eye on your inbox - we’ll be in touch if you’re selected Thanks so much for helping us improve Dropbox. We’re excited to hear what you think! Got questions? Just drop them in the thread below. 💬Updates to How Dropbox Works on Older Operating Systems 💻
Hi everyone! We want to share a heads-up about an update rolling out for Dropbox users on older versions of Windows and macOS. The new simplified version of the Dropbox desktop app lets us continue the extended support of older operating systems while ensuring your experience stays efficient, reliable and hassle-free 🤗. Here’s What’s Changing If you’re using Dropbox on: Windows 7, 8 or 8.1 macOS 10.13 (High Sierra), 10.14 (Mojave) or 10.15 (Catalina) You’ll soon see a message letting you know that Dropbox is updating how the desktop app works on these systems. To keep using all desktop app features, you’ll need to upgrade to a more recent operating system (Windows 10 or newer, or macOS Big Sur or newer). But don’t worry - your files will continue to sync without interruption, no matter what 📁. What If I Can’t Update Right Now? If updating your operating system isn’t possible, Dropbox will automatically switch you to a streamlined version of the desktop experience. It still handles the basics - like reliable file syncing - just without some of desktop app features. Of course, you can also continue accessing all your content through dropbox.com or the mobile app. For more details, including OS requirements and upgrade tops check out this article here. Thanks for your understanding as we roll out this update. These changes help us keep Dropbox secure and reliable while ensuring your files stay in sync. Got any additional questions? Drop them below, we’re always happy to help 💙.We’re Still Here to Help (Even Over the Holidays!)
Thank you for another amazing year with us! We’re so grateful for our community - for your questions, your ideas, and the stories you share about how you use Dropbox 🎉 We hope everything runs smoothly for you this holiday season, but if you do need a hand, remember you can always post a question in the Dropbox Community. Your fellow Dropbox Community members (and our team!) are here to help. Our support team will be checking in throughout the holidays, though we’ll be working reduced hours so everyone can take some time to rest, recharge, and celebrate. If you contact us on Christmas Day 🎄or New Year’s Day 🎆, please note there might be a short delay - but we’ll follow up as soon as we’re back online. And if you’d like to share how Dropbox helped you this year, whether it was for work, study, or just staying organized, we’d love to hear your story! Thank you again for being part of our community in 2025. Wishing you a wonderful holiday season and a happy new year! ❤️Emojis in filenames are finally here! 🥳
Hey everyone! We’ve got some exciting news - Dropbox now supports way more characters in filenames and folders! Emojis are now supported across all surfaces, and it’s available to everyone! That means support for emojis like 🚀, 🎵, 🏴☠️, plus rare scripts like 𩸽, اللهِ, and even mathematical symbols like 𝛑 or 𝔸. This long-requested update fixes the issue of files not syncing properly due to unsupported characters, so everything now works just as expected. Whether you’re jazzing up a folder name with a little ✨ flair ✨or using your native language to stay in flow, we hope this update brings a little extra delight to your day and the way you work. Give it a go and let us know what you think! And of course, thank you to Link1328 for the idea and everyone who contributed to the thread! Let us know what you think, share your feedback or any other requests for characters to support below 👇 Happy organizing!
