Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
Solved
Is viewing with download disabled for free accounts?
Is viewing with download disabled for free accounts? (I am on a free account)
When I go to share (and subsequently generate a link) I now see a mandatory choice of either 1) editable or 2) viewable only. The software defaults to editable (which I think I was inadvertently using for a while and NOT what I want).
When I noticed this today, I went to the viewable option instead and then looked at the settings. There are options (see screenshot below) but it seems like the option to have downloads enabled on viewable links is greyed out? But also kind of difficult to tell – it looks lighter blue than normal GUI switches I've seen in the past... It looks like it is on by default but I don't know if it being greyed out means that it is stuck on or that it is not functional (meaning even though its showing as on, the greyed-out-ness means it is actually off AKA no downloads for recipient).
Can you please clarify this confusing interface before I send the link? I do not want to send things then recipients say they can't access it. The interface really shouldn't be this confusing. Thanks!
The blue 'Allow Downloads' option means they CAN download - its toggled on at the moment.
If you click it and it goes grey then they would be able to view it on website only and there would be no 'download' button showing. However, that option is a paid for feature.
2 Replies
- Mark
Super User II
The blue 'Allow Downloads' option means they CAN download - its toggled on at the moment.
If you click it and it goes grey then they would be able to view it on website only and there would be no 'download' button showing. However, that option is a paid for feature.
Ok thanks for clarifying. It's weird to have something look both on and disabled at the same time but based on your response I understand that it is to communicate an incentive to upgrade to turn it off (if you want/need), NOT that it is disabled in its current position.
