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Mobile
572 TopicsThere's a delay in syncing between my desktop and mobile app
I manage a digital service site and rely on Dropbox daily. Lately, sync delays between desktop and mobile are affecting my workflow. Anyone else facing this? Looking for quick fixes or settings to improve performance. Appreciate any help!49Views0likes1CommentHow to reset my camera uploads, I tried everything
Hi! I need to force the Android app to re-upload all the photos in my gallery. I set it up so it uploads everything, not just new photos, but it will only upload new items. I believe it recognizes older pics as "already uploaded" and I don't know how to reset this. I have already: -re-installed the app -deleted the cache memory -deleted all files in the Dropbox camera upload folder -restarted the device -even tried from a new device with a different SD card but with the same files in it Still, Dropbox will only upload new files. I also tried manually uploading but due to the fíes being cover 1500, the app never stops processing the files and never uploads anything. I'm on Android 12 and no other apps are set toSolved7.3KViews1like95CommentsSaving image to Dropbox in iOS saves as URL
On iOS, when I save an image from Safari to the Dropbox app, before saving, the file name shows as a url file (and saves as a URL). I suspect today’s update causes this, because I was able to do this last night. I long press on an image > share > save to Dropbox At this step, the expanded menu recognizes the file type is an image, vs me mistaking it for an image, where it could be another file type. I’ve closed Safari, Dropbox and turned my phone off and on, issue persists.154Views0likes10CommentsI need to login and logout on my Android app in order to sync files
Anything I try to sync or upload from my mobile device stays in the queue until I log out and back in. Once I do, I can sync/upload again, but after a short time it stops. Cache has been cleared, latest updates installed, no locked folders. Wondering if anyone else has experienced this and how to fix. Thanks!63Views0likes10CommentsDropbox iOS problem: Unable to share more than 3 files at once.
After my Dropbox app was automatically updated recently (version 414.3), I can no longer send more than four files at once through another app. When I select four or fewer files, it works fine, but selecting more than four prevents me from tapping the send button. My friends who also use iPhones are experiencing the same issue, but Android devices don’t seem to have this problem. (I'm using an iPhone 16 Pro.) My recording link: removed203Views0likes15CommentsWhere is the camera uploads setting to change .heic to .jpg on iOS?
I have been using Dropbox for a long time. It worked I never had to change anything from my initial setup. On going from Windows 10 to 11 my camera uploads changed from .jpg to .heic. Most of my use for Dropbox is uploading photos from my iPhone. I have searched through the setting menus on the Desktop App, the taskbar as Dropbox is always open and the web. I can't find the thing. Where is this camera setting?69Views0likes11CommentsNo pop-up notification that I've added duplicates of a photo to Dropbox on iOS
Same here. On my iphone when I select several pictures and choose save to Dropbox, it would tell me if there was a duplicate. In the last day or so, it stopped giving me that warning and instead places multiple copies of the file with a (x) suffix on the filename.40Views0likes4CommentsLive Photos are still not being uploaded on iOS
According to this other thread, the feature has been delivered but the iOS app still doesn't support Live Photos from camera uploads. Photos are still uploaded as static images. What am I missing? https://www.dropboxforum.com/idea/101002013/automatic-upload-of-live-photos/569242?topicRepliesSort=postTimeDesc60Views0likes5CommentsTrouble uploading files. I receive network error messages.
Upgraded to a premium account a few days ago and first lot of uploads went fine but now I keep receiving network error message. Im using the latest iOS app with over 20gb free space on my device. I’ve tried closing the app, restarting the device and reinstalling as I’ve seen a lot of people have had this issue. Please help55Views0likes1Comment"There was an issue communicating with your photo library" when uploading photos on iOS
Hi, I have always been able to upload my photos from my iPhone to the Dropbox app. Over the past several months it has been working. I am getting an error message - There was an issue communication with your photo library. I have already deleted the app and reinstalled it twice. I have restarted my phone and turned my wifi on and off. Any other things I should try? Thank you!21Views0likes1Comment