Dropbox app on iOS 26.2.1 converts Camera Uploads photos from .jpg to .heic

Hey dveldkamp, welcome to the Dropbox Community!

That's pretty strange indeed. The Dropbox app shouldn't alter your photos like that.

I just tested this on my end, but I couldn't reproduce it; can you check your Camera Uploads settings by tapping on "account" and then on "Camera uploads"?

There should be some options there about how to save your photos, can you make sure they're correct?

Let me know what you find.

Hey dveldkamp, did you have the chance to try Hannah’s suggestion? 

We’d love to hear what you found, so that we can further assist.

Yes, I did.   I changed camera setting to Most Compatible, but it still uploaded to DB in HEIC.  This was fixed by powering down the phone, & restarting it.   Thanks for you help & followup!

Hi dveldkamp, thanks for letting us know that you were able to resolve the issue. 

If you have any further queries in the future, feel free to message back.