You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
iOS
75 TopicsReloading Apple photos from Dropbox folder
I had a major problem upgrading an iphone and bottom line lost all my UGC from 2020-2024 (corrupted back up). I have all the iphotos from that period in Dropbox. I want to put them back onto my phone. I tried synching them but what happened was they all went in with the current date and time and lost the meta data. Anyone have any idea how I get around this? It failed to recognize locations and dates.23Views0likes1CommentUsers don't get an email confirmation when uploading multiple files via file request.
I am trying to enable my users to upload files directly from their iPhones (Files apps) using a file request. When my users upload a single file (in response to clicking the file request link), they receive a confirmation message when complete. When they upload multiple files they receive no confirmation message. In both cases I, the account owner, receive messages indicating the users have submitted files, and the files are located the the correct DB folder associated with the file request. Thank you.Allow file requests via mobile app (Android, iOS)
Seems like this has been recommended in the past but was closed fairly quickly. Would definitely like to have this available on mobile, it's a hassle when I'm trying to create these on a go, and your mobile website is really clunky. Absolutely hate trying to do this on mobile web and it seems kind of silly not have the option in the mobile app. Would love to see this implemented!30Views0likes1CommentA large scanned PDF did not upload and is missing, can I find it in the iOS mobile app?
Hi, tldr; scanned document didn‘t finish the upload without showing errors or any trace of the file; how to recover the data? Last days I had to scan a lot of documents and though there was a weak connection everything went fine initially. A couple of the uploads were stuck, some waiting, some with errors. All of them finished when I took a break in a wifi hotspot and all those files are safe on the server. The last document had many pages (>50), so I didn‘t wonder when the sandbox showed for a longer time. As everything went fine before, I changed the app and worked on something else. When I switched back to Dropbox App minutes later, there was no sign of any upload running, nothing in the queue, no errors. And no trace of my big file anywhere. In the meantime I also checked the events, but no surprise, the server didn‘t catch this one. Question: Is there any chance to recover the pages of the scan and redo the upload? I have spent a long time to adjust dozens of corners and the original documents are not so easy to access again. The file must have been generated somewhere locally on my device, so can I retrieve that with some ios tools? I didn‘t close the app nor did I restart the device, so I have still some hope. I use browsers and the apps on iPad and iPhone. The scan was taken with the DropBox App 404.2.2 on iPhone 13 running IOS 18.1.1 with plenty of memory space left on iPhone and Dropbox server.Solved34Views0likes3CommentsUploading images/videos from iPhone resets the name to today's date instead of its creation date
Hello Dear Dropbox-Team, I find it very useful that Dropbox changes the names of my images and videos to this uniform format "[Foto|Video] DD.MM.YY, HH MM SS.[jpg|png|mp4|...]" when I upload them from my iPhone using the client. For example, my image named "IMG_1234" will be named "Foto 01.01.20, 12 59 55". This helps me a ton to organise my images/videos on a separate drive by sorting by name, since the date is embedded in the filename. Unfortunately, this does not work for all images. After uploading some of my images, the creation date is reset to today's date, which breaks this organisation system. I have not changed the metadata on these images, but it still happens. Is there a way to make the naming convention consistent, propably with a fix? Thank you in advance for answering my question 🙂426Views0likes9CommentsXmind always a conflict copy
Hello, I use Xmind. I use Dropbox to save my Xmind files so that I can work on them in both my Windows 11 desktop and my iPad Pro. When I save an Xmind file from my Windows 11 desktop, it appears as a conflict copy. I work on the files alone -- there is no collaboration; therefore, I am confused as to why I continually get conflicted copies. Likely the solution to this is something simple that I am missing. Regardless, I am looking to you all to help me to stop these conflicted copies from happening. Thanks much! DaveSolved99Views0likes5CommentsMy Dropbox account is not syncing to my work PC or iPhone, why?
I am creating files on my home PC and saving them to Dropbox. When I try access them on my work PC they are not in the folder. My subscription is up to date and my syncing says all the files are up to date (on my work PC). The same problem is happening with my iPhone. So basically, none of my "boxes" are seeing one another????787Views0likes1Comment