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I'm scanning documents with color on my iOS app, but they're coming out as black and white.
Application Affected scan Device iPhone 16 Pro Dropbox App Version 450.2.2 Question or Issue Suddenly my scans of color documents are black & white even after editing to Original. How can I get the scan of color file to be in color? EDIT: same issue when scanning file with iPad app - scan of color file/photo is black & white even in Original edit setting.
New files from camera uploads not showing in the Photos tab in iOS 26 (17promax)
Device iPhone 17 pro max Operating System/Browser (if using the web) iOS 26 Dropbox App Version (if using the app) 444.2.2 Question or Issue Moving to a new iPhone and installed dropbox app. However, camera uploads is very buggy. It will upload the photos/videos, but the display will not show any new photos added. New items can be found in camera upload folder, but not in the "Photos" tab on the app as it will not fresh that at all. Tried uninstalling the app and reinstalling and sometimes get the error message that the camera uploads folder doesn't exist and will be created on next upload. But the folder is there and new images are added.
Turn Auto Play off for audio Files
Please add a way to stop audio files from playing instantly, as soon as you open them. On the Dropbox app, using an iPhone, the minute you open the file it starts playing. If you have previously played that audio file and paused it half way through, you can't stop it from playing in time to take it back to the start. We use Dropbox for our choir and keep our backing tracks and sheet music together. During a performance we need to make sure all the files have been returned to the start and we can't have them ready to go to press play.Is there a way to turn off auto-play for audio files in the Dropbox iOS app?
Device (iPhone 14 Pro Max) Operating System/Browser (if using the web) (18.6.2) Dropbox App Version (if using the app) (450.2.2) Question or Issue We use Dropbox for our choir to store backing tracks and music scores. When we open an audio file, it plays automatically. Is there a way to stop the auto play. We need to use this on our phone for when we sing outdoors or in aged care facilities as we don't have room for a computer. I have tried turning the loop function off, but it is off on all files already. I don't want to have to use a desktop version. I just want the ability to use the app but to be able to turn off auto play in the settings. I can see that someone else had this issue 7 years ago and it looks like it has still not been fixed. Can I please vote for an auto play off button, as an update?
Dropbox sync problem with Setlist app. Can't connect with Dropbox.
I am using an app called SetList on my IPad Pro. Its used for uploading songs charts. It uses Dropbox to upload from. Recently when I try to connect to Dropbox to upload a file, the Dropbox login page opens. I can enter my username. Its says welcome back and after I enter my password. it just spins the status square. I am running 13.1.3 on the Ipad. The Setlist app has not been updated in years. Any suggestions would be greatly appreciated.
Can't upload large video from iphone as I'm getting an error
My pictures on my iphone are automatically uploading to dropbox, but my videos aren't even though I have "upload videos" turned on. I've successfully uploaded smaller videos about 2 min 15 sec, but when I try to upload a 3.5 min video, it tells me "Can't upload file. There was a problem uploading [file name]. Please try again." I'm connected to wifi. Is there any other way for me to get it from my phone to dropbox on my computer?
