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Jeremiah A.2's avatar
Jeremiah A.2
Helpful | Level 6
10 months ago

Raw iOS files are uploading to Dropbox as .jpg via camera uploads.

Hi - I just saw a post in which April from Dropbox said that Apple Camera Raw transfers on camera upload (I’ve noticed mine don’t) and then did simple test because I don’t use iCloud instead preferring to use dropbox. And voila. Jpg uploaded. Only. No dng. Why is Dropbox so confident that it uploads raw when it clearly doesn’t upload Apple raw despite the setting in camera uploads saying it will? I’ve been uploading now for years thinking it did when iCloud would have. Sigh. What a misclaim!

Camera uploads
iOS
Mobile
sync

1 Reply

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Welcome back to our Community, Jeremiah A.2.

     

    Just to clarify, are you referring to live photos uploading to Dropbox as .jpg files? 

     

    I’ll be able to further help this way.

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