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anotherprofile's avatar
anotherprofile
Helpful | Level 6
3 hours ago
Solved

Is viewing with download disabled for free accounts?

Is viewing with download disabled for free accounts? (I am on a free account) When I go to share (and subsequently generate a link) I now see a mandatory choice of either 1) editable or 2) viewable ...
File access
iOS
Mobile
Shared Folders
shared links
  • Mark's avatar
    Mark
    3 hours ago

    The blue 'Allow Downloads' option means they CAN download - its toggled on at the moment. 

    If you click it and it goes grey then they would be able to view it on website only and there would be no 'download' button showing. However, that option is a paid for feature. 

anotherprofile's avatar
anotherprofile
Helpful | Level 6
3 hours ago

Ok thanks for clarifying. It's weird to have something look both on and disabled at the same time but based on your response I understand that it is to communicate an incentive to upgrade to turn it off (if you want/need), NOT that it is disabled in its current position.

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