2025 sparked some incredible conversations across our community 👩‍💻. Discover the highlights and see what’s ahead in 2026.

Shared Folders

559 Topics

Don't Require Quota to Access Shared Folders
It makes absolutely no sense that I have to increase my quota in order to access a folder that someone is sharing with me. That quota is already being paid for by the other person. Did you let your CFO design the user experience, because this is absolutely NOT customer obsessed. As a customer, I should be able to access folders and storage shared from another customer's account regardless of the amount of quota I have. Even if I have a free account, I should be able to access the content. Requiring customers to have paid quota to a access a folder shared with them is certainly going to backfire from a net promoter score point of view. I, for one, will never be recommending that anyone use DropBox to share files until this functionality is fixed.
PlusDavid
39 minutes ago Place Create, upload, and share
130Views
0likes
3Comments
Has file/folder sharing been completely removed from Dropbox?
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rolandcaine
2 hours ago Place Create, upload, and share
24Views
0likes
5Comments
How can I restore access to shared folder?
Device mac mini Operating System/Browser (if using the web) mac OS 15.7.2 Dropbox App Version (if using the app) Question or IssueI accidentally removed my access to a shared folder. How do I recover it?
pastorstevegh
4 days ago Place Create, upload, and share
94Views
0likes
3Comments
How to leave a shared folder
I'm relatively new to DropBox, and I'm using DropBox Basic, with no interest in upgrading to Pro at this time. A client has shared a folder with me that includes many subfolders, and I have just reached my space limit. I'd like to leave some of those subfolders to open up some space. Is this possible, and how do I do it? Is the only solution to leave that top-level folder? If so, will that interfere with the client's ability to share with me more subfolders of that top-level share in future? I need to be able to let the client share new subfolders, while I drop older subfolders to maintain a reasonable amount of space. Thanks!
Solved
Silvia K.3
12 days ago Place Create, upload, and share
187KViews
1like
12Comments
A shared folder I just created doesn't show up on my desktop. How can I solve this?
Hello I logged in to the dropbox website this morning to create a shared folder. I dragged in some files and shared it with my client. But I cannot figure out how to now get that folder to appear on my desktop? Would rather do my uploading and downloading on my deskteop instead of needing to login to the website anytime I want to access its files. Thank you. Eva
eruu
12 days ago Place Create, upload, and share
4.2KViews
0likes
8Comments
How can I access a shared folder using a free account?
Help! I have a client that uses Dropbox and has shared a folder with me (4 GB currently). In order to access the folder, Dropbox said I need to sign up for an account. I signed up for a free account but now Dropbox is saying I can't access the shared folder because it is too big. Do I really have to buy a silly account to access a folder that isn't even mine? This folder is the only thing I am going to use Dropbox for, so I really don't want to have to pay for something I don't personally need. I'm doing this work pro bono because they are a nonprofit and would hate for either of us to have to pay more than necessary to just access shared photos and videos of rescue animals. Thanks for the help!
KR22
12 days ago Place Create, upload, and share
6.4KViews
1like
4Comments
Online-only folders - can these be made visible on desktop app?
Hello, We have a business licences with you for 4 licenses. We use Macs all up to current OS. I am trying to re configure our office network folders within Dropbox but need guidance to achieve this as we’ve had some problems thus far with shared folders and incorrectly syncing to our computers such that it filled the hard drive and caused a collapse. I am starting the process afresh and would request your guidance on how I achieve the following please? 1. Each work station has current projects or job folders that are within a desk top Drop Box folder app, synced to online for back up. This is all fine with no change required. 2. JOBFILES FOLDER We have an archive of all past jobs which is some 90 thousand files in a folder called JOB FILES. The intension is to have the JOB FILES folder stored on Dropbox online via our Admin work station. This folder is accessed periodically to search and pull out old files as may be required, and to upload new files every month. This folder therefore needs to be visible on each desktop - but not synced to save hard drive space. Should this folder be set up as a Shared folder or simply a standard folder that can be shared afterwards within the team? 3. CURRENT FOLDER This is to be set up similarly to the JOB FILES in that it needs to be visible on each desk top. We will drop work daily work files into this folder on a regular basis during each day. The files within sit there until they are sorted and put to their respective job folders within the JOB FILES folder mentioned above. It is preferred that this folder is not synced to the computer hard drives either to save space. 4. What are the implications of the desk top computer used to set up these files. We have an admin desk top computer that is used as the base point for setting up all admin such as common drop box folders. For convenience, I did set up the above folders on my own laptop, as shared folders. I thought this would be no other than if setting up on the admin computer as all files are shared equally anyway. I now wonder if this would-be better that all folders are set up within the admin desktop computer’s DB licence, if that makes sense as keeps my own laptop clear of admin stuff. Maybe it makes no difference in terms of DB sharing? If you could please get back to me ASAP with any advice, as I’m keen to get this all done this week to allow us to get up and running again.
Solved
nee gibson architects
12 days ago Place Create, upload, and share
7.3KViews
0likes
3Comments
Sharing a folder and giving someone editing access, but I don't want them affecting my photos.
I want to share a folder that contains photos and I'd like the person I'm sending it to to have editing access so they can save to their own personal folder and be able to edit, crop or send the photos to others. If they make changes to any of the photos, are the changes only in their personal folder on their PC, or do their edits also appear in my folder, or affect the photos in my personal Dropbox folder. I am the owner of the file. I don't want their edits to affect my original photos in any way. I did not see this answer online. Thank you.
Solved
luriet
12 days ago Place Create, upload, and share
6.7KViews
0likes
7Comments
Inviting someone to Dropbox Folder
I have access to a folder on Dropbox that I am not the owner of but that I do have admin privileges to. I need to invite someone to that folder, however, they have an individual account and the folder I want to invite them to is a business account. I invited them once and they lost access to their folders. How do I invite them in such a way that they don't lose access to their individual account while being able to access everything in the folder that I want them to access?
TW92
13 days ago Place Create, upload, and share
4.1KViews
0likes
1Comment
I can't accept a shared folder, it says I don't have enough space when my account is empty.
I can not accept a shared folder from another basic Dropbox account, it says that I have not enough space, but my Dropbox account is empty of files/folders...
Solved
robsimal
14 days ago Place Create, upload, and share
68KViews
0likes
5Comments