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Shared Folders
790 TopicsDo I need space in order to upload content to someone else's shared folder?
Hi, I really need some help with drop box! The client I work for has created a dropbox account with a large 2TB TerraBite (not 2GB) limit. This is to back up and store all the work I do for them so they are in charge of all the files and working files they have paid me for, it also takes the responsibility and cost away from me which is really vital, otherwise all the responsibility and cost of storing data is down to me. I have a drop box account with a 2GB limit. When they shared their drop box share folder with me and I upload to their share folder drop box uses my 2GB limit and says I am out of data, even though I am using their folder that they should have the 2TB amount of space on. I cannot back up the files to their 2TB worth of space and drop box is asking me to pay for more storage space. I really don't know what to do and would really appreciate help on this. thank you! RachaelSolved9.3KViews0likes5CommentsOnline-only folders - can these be made visible on desktop app?
Hello, We have a business licences with you for 4 licenses. We use Macs all up to current OS. I am trying to re configure our office network folders within Dropbox but need guidance to achieve this as we’ve had some problems thus far with shared folders and incorrectly syncing to our computers such that it filled the hard drive and caused a collapse. I am starting the process afresh and would request your guidance on how I achieve the following please? 1. Each work station has current projects or job folders that are within a desk top Drop Box folder app, synced to online for back up. This is all fine with no change required. 2. JOBFILES FOLDER We have an archive of all past jobs which is some 90 thousand files in a folder called JOB FILES. The intension is to have the JOB FILES folder stored on Dropbox online via our Admin work station. This folder is accessed periodically to search and pull out old files as may be required, and to upload new files every month. This folder therefore needs to be visible on each desktop - but not synced to save hard drive space. Should this folder be set up as a Shared folder or simply a standard folder that can be shared afterwards within the team? 3. CURRENT FOLDER This is to be set up similarly to the JOB FILES in that it needs to be visible on each desk top. We will drop work daily work files into this folder on a regular basis during each day. The files within sit there until they are sorted and put to their respective job folders within the JOB FILES folder mentioned above. It is preferred that this folder is not synced to the computer hard drives either to save space. 4. What are the implications of the desk top computer used to set up these files. We have an admin desk top computer that is used as the base point for setting up all admin such as common drop box folders. For convenience, I did set up the above folders on my own laptop, as shared folders. I thought this would be no other than if setting up on the admin computer as all files are shared equally anyway. I now wonder if this would-be better that all folders are set up within the admin desktop computer’s DB licence, if that makes sense as keeps my own laptop clear of admin stuff. Maybe it makes no difference in terms of DB sharing? If you could please get back to me ASAP with any advice, as I’m keen to get this all done this week to allow us to get up and running again.7.3KViews0likes3CommentsSharing a folder and giving someone editing access, but I don't want them affecting my photos.
I want to share a folder that contains photos and I'd like the person I'm sending it to to have editing access so they can save to their own personal folder and be able to edit, crop or send the photos to others. If they make changes to any of the photos, are the changes only in their personal folder on their PC, or do their edits also appear in my folder, or affect the photos in my personal Dropbox folder. I am the owner of the file. I don't want their edits to affect my original photos in any way. I did not see this answer online. Thank you.6.6KViews0likes7CommentsSharing activity in the desktop app isn't working.
Hi Team, Yesterday, for a reason that I am not sure of(the only thing we did, was add another user with access to a certain dir)...the "sharing activity" has stopped working...we are working on a shared dropbox with several people constantly updating /adding files...and now on the app, you cant see the changes being made... Its on different computers....but tried reinstalling the app, restarting etc...nothing. any help will be appreciated,32Views0likes4CommentsInviting someone to Dropbox Folder
I have access to a folder on Dropbox that I am not the owner of but that I do have admin privileges to. I need to invite someone to that folder, however, they have an individual account and the folder I want to invite them to is a business account. I invited them once and they lost access to their folders. How do I invite them in such a way that they don't lose access to their individual account while being able to access everything in the folder that I want them to access?4KViews0likes1CommentIf I delete my Dropbox account, what happens to shared files and folders?
If I delete my dropbox account and I am the owner of shared folder, will the other people still have access to that shared folder and all the shared content? If not, what do I need to do so they can still have access.Solved3.8KViews0likes3CommentsCan't upload to another user's folder shared with me
Another user shared their folder with me to allow me to upload some work product I had done for them. I only have the basic free dropbox they have 3TB and they are no where near full. I can't upload any of the work product becuase dropbox says I am full. I have nothing in my drop box (ZERO!) but all of the other users work product counts against my quota. This seems like a heavy handed way to force people to pay for a subscription they don't use. Other clients Onedrive & Google Drive share options work without this arm twisting to forcing me to buy a subscription to contribute to their shared folders (folders that don't even belong to me).Solved1.9KViews0likes3CommentsWhy do shared files count against my space usage?
Why are files shared with me counted against my space usage? Is this data counted twice? If someone who is sharing files with me is paying for this space, why should I have to pay as well just to access it? I am out of space, I have no intention of buying more space, and yet, when someone shares some files with me, I cannot access them and I am forced to buy space in order to access them. Why is this? Thank you.Solved30KViews4likes144CommentsDropbox full because of shared folder, how can I avoid them taking space?
Hi, i have a dropbox account and the free space that i have is full because of the files inside the shared folder that i have with some friends. Is there a way to avoid that the shared folder that uses the free space of my account without cancelling those folder? Because i have no more space and i haven't uploaded any files Excuse me for my english but i found problem on trying to traduce this message from my languageSolved110KViews8likes132Comments