Our Community is in read-only mode until April 8th, learn more here. You can still search existing threads or get help via Dropbox Support, the Dropbox Help Center, or Learn.
I can't share any folders or files because my sharing activity was interrupted
Device Dell Slim ECS1250 Operating System/Browser (if using the web) Windows 11 Pro Dropbox App Version (if using the app) 244.4.6580 Syncing Status Up to date Question or Issue I am not able to share any files or folders. Get the "Couldn't complete share" error message but without any further explanation. I have checked all possible reasons referred to in the help center to no avail...
Is viewing with download disabled for free accounts?
Is viewing with download disabled for free accounts? (I am on a free account) When I go to share (and subsequently generate a link) I now see a mandatory choice of either 1) editable or 2) viewable only. The software defaults to editable (which I think I was inadvertently using for a while and NOT what I want). When I noticed this today, I went to the viewable option instead and then looked at the settings. There are options (see screenshot below) but it seems like the option to have downloads enabled on viewable links is greyed out? But also kind of difficult to tell – it looks lighter blue than normal GUI switches I've seen in the past... It looks like it is on by default but I don't know if it being greyed out means that it is stuck on or that it is not functional (meaning even though its showing as on, the greyed-out-ness means it is actually off AKA no downloads for recipient). Can you please clarify this confusing interface before I send the link? I do not want to send things then recipients say they can't access it. The interface really shouldn't be this confusing. Thanks!Files not being shared across group members
Device PC, Mac Operating System/Browser (if using the web) Windows 11 We use the free version. Question or Issue We use dropbox to share pictures for our camera club. Lately we have been having issues with members seeing a different set of pictures in their PC folders then what is on the web. As well, what members see on the web is also different. Personally I have seen my dropbox folder empty, but when I go to the web, there are pictures in the folder. I have also used my folder to create a video of our pictures only to find out that some were missed because they were not in my folder, but they were on the web. Another member sees a different set of pictures in their folder than I do. Here is a screen shot of what I see: Here is a screen shot of what they see: On the web, it looks like what I see. We have three people that add pictures to the folder at different times. Some through uploading on the web and others by copying into their folder. We have only started having issues with this in the last few months.
