Forum Discussion

TW92's avatar
TW92
New member | Level 2
3 years ago

Inviting Someone to Dropbox Folder

I have access to a folder on Dropbox that I am not the owner of but that I do have admin privileges to. I need to invite someone to that folder, however, they have an individual account and the folder I want to invite them to is a business account. I invited them once and they lost access to their folders. How do I invite them in such a way that they don't lose access to their individual account while being able to access everything in the folder that I want them to access?

1 Reply

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey TW92, thanks for posting to our Community!

     

    It sounds like the last time you invited them, you invited them to join the Dropbox Business team instead of the folder.

     

    You'll need to follow the steps in this article, to share the folder with them, and as long as they have enough space in their account, they'll be able to add it to their Dropbox.

     

    If they don't have enough space for the folder, you can share a 'can-view' link with them instead.

     

    This will give them access to the folder, but they won't be able to edit it.

     

    Let me know if you have any questions.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!