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My account says "We’ve interrupted your sharing activity"
Dropbox Plus, I have this note when attempting to share for over a week now "We’ve interrupted your sharing activity" I never received an email or app note about issue. I realized a file I shared may have been corrupted and removed file. Still cannot share. Chat bot is absolutely garbage and every link it gives just loops back to Chatbot. I would please like a link to email to contact support. I need this issue fixed. Thank you, Julian
Public links have been temporarily suspended for generating excessive traffic.
My Dropbox link has been suspended for generating excessive traffic. I now get this warning - Unable to unban account There was a problem. Please contact support for further assistance with removing your temporary ban. I need assistance to correct this. ThanksMy Dropbox links have been suspended, but I didn't receive any emails.
Hi, I run a business using my dropbox links and anytime people try to click on them it says they're broken or not working, here's what I see. It has been like this for almost 32 hours. I NEED this back running for my business and the chatbot Ais not helping. Also this comes up when I share copy my links It might be the whole bandwidth thing and someone might have excessively downloaded my works, but I need this up and running again soon for my business. please help! I have not received an email about what to do next.
Can't access shared link. Getting an error that the link has been deleted.
I have been trying to open a dropbox link shared to me. This is a link that was sent by somebody to the person who sent it to me; they have just passed it on. They can access and use the files on the link, but I cannot. Originally I was sent a HTML file in which I can see the files and press the links to open the individual files, but then I get the following error: 'You don't have access. You can ask the person who shared the link to invite you directly.' I have now been passed on the exact link that was sent to the person who sent it to me, who again can open the files fine. I get the following error: 'This link has been deleted. The owner of this link has deleted or disabled this link. You cannot access it at this time.' I think is the more important error to consider as the html file may cause permission errors etc. I have tried everything on Safari, Firefox and Google Chrome and have logged into two different accounts and tried being logged out too. If I am not logged in, and I remove anything past 'rlkey' in the link, it tells me that I can sign up for free and that to keep the file secure it needs to confirm my identity, with the name of the folder included etc. I think possibly as well as being sent the link, the original person may have been added directly to the folder? However if I don’t have access, why does the link tell me it’s been deleted when the other person can still access it right now. They have told me this is all they have been sent. This link is being emailed to many people every month as it is a work resource for a tour. Any help is much appreciated
Need help my public links got suspended due to excessive traffic.
Dropbox Plan basic Are you a Team Member or Admin? n/a Do you have access to the email linked to the account? yes Are there any devices connected to your Dropbox account? laptop My public got suspended due to excessive traffic. I'm unable to unban the account. It asked me to reach out to support. Please let me know what i need to do to unban the link. Thx.
Difficulty accessing shared files due to mandatory admin verification code.
Recently, access to shared files started requiring an extra verification code from the admin every single time. Before, opening the shared link from email was enough and things worked smoothly. Now it adds unnecessary delays, especially when the admin isn’t immediately available, and it makes the process frustrating for less technical users. If there’s a way to disable this requirement or simplify access again, I’d really appreciate the guidance.
I can't share any links - Dropbox says my files contain phishing content.
Dear Dropbox Support Team, I’ve received a notification stating: “We have suspended your activity. Your files may contain phishing elements.” I’m unsure why I received this message, and it’s severely impacting my Dropbox experience. It's not specific to any one file. I cannot get the link to share ANY of my files. I always get the same error message when I try to share via the web portal. When I use my PC based Dropbox, I don't get any messages, but I cannot copy and paste any links. I've already spoken with the chatbot and emailed support (over a week ago - ticket id: #26002781) and have not received a reply. Please provide further details so I can resolve this issue promptly. Thank you for your support. Best regards, Tal Device (Razor Blade 15) Operating System/Browser (if using the web) (Windows 11/Chrome) Dropbox App Version (if using the app) (242.4.5815) Syncing Status ("Up to date")
