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Why can’t I invite someone to my shared folders?
Hi,
I run a Dropbox account for our local club of 25 members. it is the free basic account . we have a new member but I can't find now where you invite a new person , I can add their email address but that isn't the same as them getting an invite to reply to.
I always was able to invite new members , can someone please explain if anything has changed, and how yo invite someone
Many thc
Hey smeg246 thanks for posting here!
Do you get any errors when following these steps to invite the member to your shared folder?
Also, would you mind clarifying what you mean when you refer to "an invite to reply to"? What do you wish for them to achieve? When you add someone to be part of your shared folder, they can view, download and usually edit the files in it.
Let me know more, and we'll take it from there.
6 Replies
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- Rich
Super User II
it is the free basic account . we have a new member but I can't find now where you invite a new person
Basic accounts are personal accounts and only have one user. You can't invite others to the account. You can, however, invite them to join a shared folder that you have in the account. Is that what you're looking for?
Yes, sorry about my lack of terminology,it's a shared folder
- Megan
Dropbox Community Moderator
Hey smeg246 thanks for posting here!
Do you get any errors when following these steps to invite the member to your shared folder?
Also, would you mind clarifying what you mean when you refer to "an invite to reply to"? What do you wish for them to achieve? When you add someone to be part of your shared folder, they can view, download and usually edit the files in it.
Let me know more, and we'll take it from there.
Hi Megan, many thx for that, worked a treat.i created a shared folder called shed, this holds the clubs minutes, photos ,rules, members details etc
We allow committee members to edit and general members to view.
We are only 25in numbers and haven't had a new member for 2-3years, so I had forgotten how to add someone
- Theresa
Community Manager
Hi smeg246 and welcome to the Dropbox Community 🎉. I’m glad to see that your issue has successfully been resolved.
By the way, I’m Theresa, a Community Manager here at Dropbox HQ 👩💻💙, and I would love to hear more about how you use Dropbox for your local club.
The way you use Dropbox could really inspire others to do the same 🌟 or our internal teams may even have some tips to help improve your workflow💡✨.
Looking forward to hearing from you 😊.
T 😼 (Dropbox Community Manager)
