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Xavier Montaner's avatar
Xavier Montaner
Helpful | Level 5
10 months ago

I'm working with Adobe Lightroom Classic and Dropbox doesn't sync some .db files

Hi everyone.  Using Lightroom Classic and Dropbox.  I am getting messages from Dropbox that some preview files can sync.  See attached.  Also when I sync again folders with my computer thumbnails are very slow to populate again in my screen.  See below.  Anyone experiencing something similar? Thanks for your feedback 

 

 

20 Replies

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Welcome back to our forum, Xavier Montaner!

     

    Can you clarify the syncing status and app version of your Dropbox app? 

     

    Is this something that started happening now for the first time or did you face similar issues with Dropbox and Lightroom in the past?

     

    Let me know more info.

    • Xavier Montaner's avatar
      Xavier Montaner
      Helpful | Level 5

      Many thanks Nancy. "Indefinitely" is the status... Please see attached how it looks now... Also attached version...

        

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hey Xavier Montaner, I know it might sound trivial, but have you tried singing out of the app, and also re-starting the device itself? 

         

        When did this start happening? 

  • Wagg21's avatar
    Wagg21
    New member | Level 1

    When using Adobe Lightroom Classic with Dropbox, you might encounter issues where certain database files, such as previews.db and root-pixels.db, fail to sync. It can happen because Lightroom keeps these files open and locked during operation, preventing Dropbox from accessing/syncing them.

    Possible Workflow:
    - Pause Dropbox Syncing During Lightroom Use:
    - Before launching Lightroom Classic, pause Dropbox syncing.
    - After finishing your Lightroom session and properly closing the application, resume Dropbox syncing.