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Forum Discussion

Xavier Montaner's avatar
Xavier Montaner
Helpful | Level 5
2 years ago
Solved

I'm working with Adobe Lightroom Classic and Dropbox doesn't sync some .db files

Hi everyone.  Using Lightroom Classic and Dropbox.  I am getting messages from Dropbox that some preview files can sync.  See attached.  Also when I sync again folders with my computer thumbnails are...
desktop
Error Messages
sync
Third Party Integrations
  • carina83's avatar
    carina83
    2 years ago

    Hi everyone!

    Quick update:
    The data transfer was successful. I deleted the old data, and now everything is working again with Lightroom - the error message about synchronization issues is gone.

    Thank you very much for the help and have a great weekend.

    Best regards,
    Carina

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Carina, hope it’s alright if I jump in. 

 

What’s the syncing status of your Dropbox app now? Is it up to date? 

 

If you open your Dropbox folder under the new location (under “Users”), do you see all your Dropbox files along with syncing icons next to them?

 

I’d like to make sure everything’s syncing properly before taking any actions on the previous Dropbox folder.

carina83's avatar
carina83
Helpful | Level 6
2 years ago

Hi everyone!

Quick update:
The data transfer was successful. I deleted the old data, and now everything is working again with Lightroom - the error message about synchronization issues is gone.

Thank you very much for the help and have a great weekend.

Best regards,
Carina

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Happy to hear that, carina83!

     

    If you need anything else, let us know.

     

    Have a wonderful weekend!

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