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Android
349 TopicsI get a "Dropbox not granted permission to install launcher shortcut" error on Android 16.
Application Affected Dropbox Device Pixel 10 pro xl Operating System/Browser (if using the web) 16 Dropbox App Version (if using the app) version 452.2.2 Question or Issue When I try to create a shortcut on android I get this error message "Dropbox not granted permission to install launcher shortcut".11Views0likes2CommentsUnable to open available offline file on my Android.
Hi. I'm using the Android version of the Dropbox app. (ver. 450.2.2) I set the text file to "Available offline" and edit it offline. In certain circumstances, offline files cannot be opened. 1. Connect your Android device to the Internet and sync files. 2. Edit the text file marked "Available offline", save it, and synchronize it with the server. 3. Disconnect your Android device from the internet. 4. Tap the file you just synced. 5. I can't open a file and get the error message "Network error. Retry later." If you open a synced text file while your device is online, you can then open the text file even if your device is offline. If you sync a text file and then go offline without opening it online, you will not be able to open the text file. Please fix this behavior.53Views0likes5CommentsExport folder of scattered files on Android to access from a third party app
Hello, I'm on Android, trying to access files from a third party app. I can't seem to find the files on the local device even when I have them marked as offline accessible. I see there's a way to export an individual file, but the large number of files I'm trying to have access to are spread through a bunch of folders and I need to keep the folder structure intact, so it's not feasible to manually download each file. Is there a way to get my Dropbox files into a folder that I can access with a third party app somehow? This seems like a pretty basic use case so I'm frustrated I can't seem to find a way to do it.48Views0likes5CommentsIs offline content fully downloaded to my Android?
Application Affected (Dropbox App.) Device (Redmi Note Pro) Operating System/Browser (if using the web) (Android) Dropbox App Version (if using the app) (450.2.2) Question or Issue Hi. I've made a folder available offline. It appeared to download everything and most of the mp4 files play without hesitation. Today, i noticed it appeared to be buffering and wondered if it were an issue with the app playing the file, or was it because not all the content has been downloaded to the handset. The root folder has a green tick, as do all the sub-folders inside it. Thanks for reading. :-)Solved93Views0likes4CommentsNothing happens when I try to play .mp3 files on my Android Dropbox app.
Android Dropbox not playing mp3 anymore they were working fine previously. There is no error message. I press Play button and nothing happens. This is happening for mp3 files - they were working fine yesterday. I've rebooted my phone, and cleared cache in Dropbox app. Still getting the same issue.Solved254Views0likes15CommentsWhy are my cell phone and laptop not in sync with Dropbox?
I have an Android phone and a Windows 11 laptop. I made changes to a document in Dropbox from my computer but when I pull up the document on my phone, it does not reflect the changes. Tried to go to "settings" in Dropbox, but can't find settings! Googled it but that was no help.Solved115Views0likes6CommentsI can't edit Excel spreadsheets on my Dropbox mobile app (Android 13).
For the last 3-4 months I have not been able to edit, delete or add Dropbox entries (an Excel spreadsheet) on my Android phone app (Version 13). The app always asks me to sign into Microsoft. When I do I end up in Excel, not Dropbox, with not the Dropbox file. I am signed into my Dropbox account. I can see/read the spreadsheet. When I select the edit button I get sent to Microsoft Office. Ever since I started using Dropbox on my phone (many, many years) I have always been able to update my passwords on the Excel Dropbox spreadsheet. I can edit on my computer and the data will sync with my phone app. I used to be able to access the edit function on my phone, which would then sync to the Dropbox on my PC. Does anyone have any suggestions, as to what I am doing wrong? Thank you, in advance.88Views0likes2CommentsI see an error that the Dropbox app isn't available to install on my Android 13 tablet.
Application Affected Dropbox app from play store Device Modio tablet Android version 13 Operating System/Browser (if using the web) I am accessing online Dropbox using chrome. Dropbox App Version (if using the app) I am downloading the latest Dropbox version Question or Issue I keep getting a notification on play store that Dropbox is not available for my Android 13 tablet. When I use the online version I am not able to edit excel files without downloading them first. Please helpSolved136Views0likes10CommentsThe middle mouse button scroll isn't working in the File section of Dropbox.
Scenario: Android Samsung S8 Tab in DEX with mouse. Middle button scroll works perfectly anywhere but in the file section of Dropbox. In Home, Photo and account section of dropbox the middle mouse button scrolling works. In file section it is not. Seems like a bug to us. Any take?162Views1like6CommentsThe Dropbox app should have a dedicated backups tab
I hope this message finds you well. I primarily utilize Dropbox to back up my laptop files and maintain a clone copy of my external drive. The service has been invaluable in ensuring the safety and accessibility of my data. I wanted to suggest a feature that I believe would greatly enhance the user experience: the addition of a dedicated tab within the Dropbox app to view backups. Currently, this functionality is only available through the web interface. Having direct access to my backups via the app would significantly improve convenience, allowing me to quickly verify and manage my files wherever I am. I believe this feature would be beneficial not only to me but also to many other users who rely on Dropbox for comprehensive file backups. Thank you for considering this suggestion. I appreciate the continuous improvements you make to Dropbox, and I look forward to seeing how the platform evolves. Best regards, Jesus E.164Views2likes6Comments