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Forum Discussion
Unlink Dropbox app version 2.3.5.10 from Android handset
Hello,
I have an old android handset - HTC- One with Dropbox app version 2.3.5.10. I am unable to unlink device from Dropbox. A message occurs Error: ' you must be online to unlink. Check your connection or try again'. However, I am connected to WiFi.
I can access the website on my other devices laptop and mobile, but the old handset is not listed on the basic Dropbox account I have.
Appreciate if you can advise please.
Thanks
1 Reply
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- Rich
Super User II
I have an old android handset - HTC- One with Dropbox app version 2.3.5.10. I am unable to unlink device from Dropbox. A message occurs Error: ' you must be online to unlink.
If your goal is to just remove Dropbox from the device, have you tried to uninstall the Dropbox app?
If teh device is no longer showing on this page in your account, then it's no longer linked to the account. Considering how old the device and app version are, it wouldn't be able to connect to the Dropbox service.
