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Android
85 TopicsIssue with connecting an additional machine to my account
Somethings not right. I have a free plan which allows me to sync on 3 computers however when I attempt to add a second machine I get a message I have to sign out of one of them. See attched. At this juncture I am only connected to 1 computer and want to add a second. Why would I at this point have to sign out of one of them. I don't understand. In effect it's telling me I can only be signed into 2 machines, NOT 3. I never used to have this issue before, what changed. Bruce15Views0likes1CommentI want to sync my Dropbox files to my internal storage on Android
Synchronization does not work on Android. I download files to a folder that is only accessible from Dropbox itself. It is completely useless. I need to synchronize files to a folder in the internal storage, just like on Windows! Otherwise, other apps will never be able to access my files.45Views0likes3CommentsMake offline files visible in the Android file-system
I think you should make files stored offline on Android available in the file system. As it is now, the dropbox files marked as 'available offline' are hidden from the rest of the operating system. This gives a number of problems: 1: When opening a file in an app, that app may put the file path in its 'most recently used documents'-list. However, since the path it gets from the Dropbox-app is not long-lived, the 'most recently used documents'-list becomes unusable, since the links on it become dead rather quickly. 2: It makes using browsing apps, like photo viewers or podcast players, on your offline files impossible. 3: Some apps expect content to be found on the file system. For example, the samsung app used to download content onto a samsung smart watch, expects to find files in the file system. It cannot be used to download files from dropbox onto the smart watch. 4: Sometimes a smart phone is used a bit like a computer. Like uploading files to an FTP-server and the like. A FTP-client typically expects to find files on the file system, and allows them to be selected and uploaded. This does not work with Dropbox. A possible work-around is to export the contents from the dropbox offline folder onto the phones regular file system. This is unsatisfactory because: 1) It feels cumbersome. The number of clicks to send a podcast episode to a smart watch, or to download a .pdf from dropbox and upload to an FTP-server, becomes a few too many. 2) For files which can be edited (like password manager saves, various profiles, text documents etc), the user needs to remember to copy the file back to Dropbox, which is very error prone. Dropbox obviously already has technology to synk a file system folder with dropbox. Could not this functionality be offered on smart phones also?22KViews89likes82CommentsSyncing Dropbox files to Android SD card - third party apps?
Hi everyone, As you may know, Dropbox doesn't sync files on Android any more as of last year or so (see this, for example). They used to be in sdcard>Android>data>com.dropbox.android>files, but the new "available offline" option stores them in the cache of the Db app, which other apps cannot access (you wouldn't be able to locate them with Files, for example), to ensure their safety, I would guess. The only way to use these files on your device apart from through the Db app is to "export" them after they were made "available offline" (so basically to properly download them locally), and it is thus impossible to do what Dropbox is meant to do in the first place : read and write synced files. I personally would like to edit note files on my computer and my phone and to get them synced by Db, but there seems to be no way to reach and edit locally stored (note) files with my note-taking app. The only workaround I found to this problem is using third party app that syncs files with your Dropbox repository, such as Dropsync or FolderSync, which were explicitly meant for that : "New files in your cloud account are automatically downloaded onto your device. [...] This is how Dropbox works on computers but not on Android. Two-way automatic synchronization should be an essential function of the official app. For whatever reason, it is not the case. Dropsync is here to fill the gap." [Dropsync app description] But then I am not too keen on adding more complexity to my workflow, increase the likeliness of some incompatibility or other "technical issues" to emerge in the future and, moreover, to potentially put my professional and personal data into more covetous digital hands than they already are in (free apps that manipulate my data? I sense what the product might be)... So my questions are : has anyone in here ever tried these solutions and did it work as planned? Any (unusual) worries to have regarding privacy with these solutions? And above all (@support people?), is there any way to circumvent the issue without these? Cheers15KViews8likes8CommentsI get a "Dropbox not granted permission to install launcher shortcut" error on Android 16.
Application Affected Dropbox Device Pixel 10 pro xl Operating System/Browser (if using the web) 16 Dropbox App Version (if using the app) version 452.2.2 Question or Issue When I try to create a shortcut on android I get this error message "Dropbox not granted permission to install launcher shortcut".Solved43Views0likes5CommentsUnable to open available offline file on my Android.
Hi. I'm using the Android version of the Dropbox app. (ver. 450.2.2) I set the text file to "Available offline" and edit it offline. In certain circumstances, offline files cannot be opened. 1. Connect your Android device to the Internet and sync files. 2. Edit the text file marked "Available offline", save it, and synchronize it with the server. 3. Disconnect your Android device from the internet. 4. Tap the file you just synced. 5. I can't open a file and get the error message "Network error. Retry later." If you open a synced text file while your device is online, you can then open the text file even if your device is offline. If you sync a text file and then go offline without opening it online, you will not be able to open the text file. Please fix this behavior.66Views0likes5CommentsI see an error that the Dropbox app isn't available to install on my Android 13 tablet.
Application Affected Dropbox app from play store Device Modio tablet Android version 13 Operating System/Browser (if using the web) I am accessing online Dropbox using chrome. Dropbox App Version (if using the app) I am downloading the latest Dropbox version Question or Issue I keep getting a notification on play store that Dropbox is not available for my Android 13 tablet. When I use the online version I am not able to edit excel files without downloading them first. Please helpSolved176Views0likes10CommentsThe middle mouse button scroll isn't working in the File section of Dropbox.
Scenario: Android Samsung S8 Tab in DEX with mouse. Middle button scroll works perfectly anywhere but in the file section of Dropbox. In Home, Photo and account section of dropbox the middle mouse button scrolling works. In file section it is not. Seems like a bug to us. Any take?175Views1like6Comments"This app will not work on your device" error when installing on new Android tablet
Device (Tablet) Operating System/Browser(Android 14/ Chrome) Question or Issue I'm trying to download from Google Play Store the Dropbox app on my new tablet equipped with Android 14, but it's not possibile since "Google Play" says "THIS APP WILL NOT WORK ON YR DEVICE". What can I do?58Views0likes2CommentsDropbox app on Android doesn't work with a sleep timer when playing audio
I often use the Dropbox app on my Android phone to listen to audio files. However, the app doesn't work with sleep timers (I've tried a few) and I don't know how to make it pause playback after a set amount of time. Interestingly enough, the same timers have no problems putting to sleep the Google Drive app audio player. It's just that I prefer the Dropbox app so does anyone know the solution?70Views0likes2Comments