Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Android
94 TopicsI get a "Dropbox not granted permission to install launcher shortcut" error on Android 16.
Application Affected Dropbox Device Pixel 10 pro xl Operating System/Browser (if using the web) 16 Dropbox App Version (if using the app) version 452.2.2 Question or Issue When I try to create a shortcut on android I get this error message "Dropbox not granted permission to install launcher shortcut".11Views0likes2CommentsUnable to open available offline file on my Android.
Hi. I'm using the Android version of the Dropbox app. (ver. 450.2.2) I set the text file to "Available offline" and edit it offline. In certain circumstances, offline files cannot be opened. 1. Connect your Android device to the Internet and sync files. 2. Edit the text file marked "Available offline", save it, and synchronize it with the server. 3. Disconnect your Android device from the internet. 4. Tap the file you just synced. 5. I can't open a file and get the error message "Network error. Retry later." If you open a synced text file while your device is online, you can then open the text file even if your device is offline. If you sync a text file and then go offline without opening it online, you will not be able to open the text file. Please fix this behavior.53Views0likes5CommentsI see an error that the Dropbox app isn't available to install on my Android 13 tablet.
Application Affected Dropbox app from play store Device Modio tablet Android version 13 Operating System/Browser (if using the web) I am accessing online Dropbox using chrome. Dropbox App Version (if using the app) I am downloading the latest Dropbox version Question or Issue I keep getting a notification on play store that Dropbox is not available for my Android 13 tablet. When I use the online version I am not able to edit excel files without downloading them first. Please helpSolved136Views0likes10CommentsThe middle mouse button scroll isn't working in the File section of Dropbox.
Scenario: Android Samsung S8 Tab in DEX with mouse. Middle button scroll works perfectly anywhere but in the file section of Dropbox. In Home, Photo and account section of dropbox the middle mouse button scrolling works. In file section it is not. Seems like a bug to us. Any take?162Views1like6Comments"This app will not work on your device" error when installing on new Android tablet
Device (Tablet) Operating System/Browser(Android 14/ Chrome) Question or Issue I'm trying to download from Google Play Store the Dropbox app on my new tablet equipped with Android 14, but it's not possibile since "Google Play" says "THIS APP WILL NOT WORK ON YR DEVICE". What can I do?54Views0likes2CommentsDropbox app on Android doesn't work with a sleep timer when playing audio
I often use the Dropbox app on my Android phone to listen to audio files. However, the app doesn't work with sleep timers (I've tried a few) and I don't know how to make it pause playback after a set amount of time. Interestingly enough, the same timers have no problems putting to sleep the Google Drive app audio player. It's just that I prefer the Dropbox app so does anyone know the solution?55Views0likes2CommentsThe Dropbox mobile app is crashing after a recent Android update
Application Affected Dropbox for Android Device Moto g 5G Operating System/Browser (if using the web) Android 15 Dropbox App Version (if using the app) 436.2.2 Question or Issue My phone updated to Android 15 last night and now attempting to edit plain text files in the Dropbox app causes the app to crash. Dropbox Android app is the most current version, last updated 9 days ago.311Views0likes15CommentsDropbox Paper on Android is out of date, and can't be installed on current Android versions.
Paper is badly outdated and it needs an update. It's been years and dropbox paper team had been procrastinating. If an official release for this takes time. Can we get access to latest working beta build of this app? Application Affected Dropbox Paper Device Pixel 8, Pixel 9, Samsung Galaxy Ultra and so on. Operating System/Browser (if using the web) Android Dropbox App Version (if using the app) Play Store doesn't let us install the App, ref: https://play.google.com/store/apps/details?id=com.dropbox.paper&hl=en_US Question or Issue They keep closing user tickets on this without resolving and asks to check support tier. We need to escalate this. Need some support from other users who are having the same problem. References where we can be heard:Solved405Views0likes13CommentsIs it possible to make the Scan options to default to the last used one?
I often use the Scan feature, which automatically takes a black-and-white picture of a piece of paper and crops it. One of the options during that process is whether I want to save the image as a PDF or JPEG. The default is PDF, but I always want to save as JPEG. My feature request is that the default option here would be what was previously selected. That way, I would never have to change this option again (after the first time I change it after my requested feature is implemented). I use the mobile app on Android, but I expect this feature can be added for all mobile platforms.108Views1like2Comments