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Android
297 TopicsHow to disable the automatic saving of my smartphone screen captures into Dropbox ?
Hi, I'm not finding How I can deactivate the automatic saving of my smartphone (Android) screen captures into my dropbox app. I have dropbox basics offer. Can someone help ? Catherine. France.Solved1.3KViews0likes1CommentUsing DB to sync Password Vaults
I have a Android phone (ver. 9). I use a password vault that depends on its database file being synchronized between PC desktop and my cell phone. On a previous cell phone, this arrangement worked very well. Now with my new Pixel 7 pro phone, it is not working. I suspect it is because my cell phone version of DropBox is not syncing correctly. I would like the DB to automatically synch every time I open or close the cell phone. But I suspect it is not happening. I don't know how to determine if I am looking at the latest DB contents on my cell phone. I also do not know how to force a synch. Can anyone point me in the right direction? Thanks, Tom1.1KViews0likes3CommentsExport folder of scattered files on Android to access from a third party app
Hello, I'm on Android, trying to access files from a third party app. I can't seem to find the files on the local device even when I have them marked as offline accessible. I see there's a way to export an individual file, but the large number of files I'm trying to have access to are spread through a bunch of folders and I need to keep the folder structure intact, so it's not feasible to manually download each file. Is there a way to get my Dropbox files into a folder that I can access with a third party app somehow? This seems like a pretty basic use case so I'm frustrated I can't seem to find a way to do it.67Views0likes6CommentsCan't add Dropbox as a place on a Microsoft Office app on Android tablet
Microsoft wont add Dropbox as a place I use dropbox on Desktop and Apple devices with a different account. It works fine with excel to save documents. For the last 6 months my android devices have worked great as well. However, recently, when trying to save an edited excel document that I’ve opened with dropbox on my android device, it does not give me the option to save the document to Dropbox folders once I’ve edited and click “save as”. After clicking “add a place” then Dropbox, and then signing in, it loads and takes me back to excel, yet it still doesn’t show up. No error message, just isn’t an option. Click add a place again, and can click dropbox as an option again, sign in, ect. It’s an endless loop. I have tried uninstalling both apps, disconnecting Microsoft and excel from the dropbox’s connected apps, other troubleshooting. nothing working so far. If you know a solution, please advise. thanks!49Views0likes3CommentsI get a "Dropbox not granted permission to install launcher shortcut" error on Android 16.
Application Affected Dropbox Device Pixel 10 pro xl Operating System/Browser (if using the web) 16 Dropbox App Version (if using the app) version 452.2.2 Question or Issue When I try to create a shortcut on android I get this error message "Dropbox not granted permission to install launcher shortcut".Solved32Views0likes5CommentsUnable to open available offline file on my Android.
Hi. I'm using the Android version of the Dropbox app. (ver. 450.2.2) I set the text file to "Available offline" and edit it offline. In certain circumstances, offline files cannot be opened. 1. Connect your Android device to the Internet and sync files. 2. Edit the text file marked "Available offline", save it, and synchronize it with the server. 3. Disconnect your Android device from the internet. 4. Tap the file you just synced. 5. I can't open a file and get the error message "Network error. Retry later." If you open a synced text file while your device is online, you can then open the text file even if your device is offline. If you sync a text file and then go offline without opening it online, you will not be able to open the text file. Please fix this behavior.59Views0likes5CommentsIs offline content fully downloaded to my Android?
Application Affected (Dropbox App.) Device (Redmi Note Pro) Operating System/Browser (if using the web) (Android) Dropbox App Version (if using the app) (450.2.2) Question or Issue Hi. I've made a folder available offline. It appeared to download everything and most of the mp4 files play without hesitation. Today, i noticed it appeared to be buffering and wondered if it were an issue with the app playing the file, or was it because not all the content has been downloaded to the handset. The root folder has a green tick, as do all the sub-folders inside it. Thanks for reading. :-)Solved102Views0likes4CommentsNothing happens when I try to play .mp3 files on my Android Dropbox app.
Android Dropbox not playing mp3 anymore they were working fine previously. There is no error message. I press Play button and nothing happens. This is happening for mp3 files - they were working fine yesterday. I've rebooted my phone, and cleared cache in Dropbox app. Still getting the same issue.Solved265Views0likes15CommentsWhy are my cell phone and laptop not in sync with Dropbox?
I have an Android phone and a Windows 11 laptop. I made changes to a document in Dropbox from my computer but when I pull up the document on my phone, it does not reflect the changes. Tried to go to "settings" in Dropbox, but can't find settings! Googled it but that was no help.Solved127Views0likes6CommentsI can't edit Excel spreadsheets on my Dropbox mobile app (Android 13).
For the last 3-4 months I have not been able to edit, delete or add Dropbox entries (an Excel spreadsheet) on my Android phone app (Version 13). The app always asks me to sign into Microsoft. When I do I end up in Excel, not Dropbox, with not the Dropbox file. I am signed into my Dropbox account. I can see/read the spreadsheet. When I select the edit button I get sent to Microsoft Office. Ever since I started using Dropbox on my phone (many, many years) I have always been able to update my passwords on the Excel Dropbox spreadsheet. I can edit on my computer and the data will sync with my phone app. I used to be able to access the edit function on my phone, which would then sync to the Dropbox on my PC. Does anyone have any suggestions, as to what I am doing wrong? Thank you, in advance.120Views0likes2Comments