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Dropbox Basic
220 TopicsDropbox iOS widget buttons open the app itself instead of the associated function
I have the iOS widget set up with different buttons for scan, upload file/photo, and record. But when I tap on any of them, all they do is open the dropbox app. They used to take me directly to their associated function. I have tried adding/removing the widget, reinstalling the app, and restarting my phone. Any ideas what to do? iPhone 16 iOS version 18.3.2 App version 420.2.2 Dropbox Basic26Views0likes2CommentsTried to move main Dropbox folder but now Dropbox seems confused
I run my Windows (Win10 in this case) systems in multi-boot mode. Typically three instances of Windows on each computer. This provides quick recovery capability when Windows issues arise that need plenty of time to troubleshoot. Have been using Basic Dropbox quite successfully (i.e., no problems) for a while now. However, when I tried to move the Dropbox folder it has become completely dysfunctional. I do understand that moving it when booted under one instance of Windows would not be recognized by the other instances and some correction would be in order. However, none of the instances work correctly any more. It also seems to have gotten into a state where it thinks I'm using more computers and is insisting on upgrading to a version that accommodates more computers. In my present situation upgrading is the last thing I'd want to do. Knowing that it can function properly in my environment would be an essential aspect of choosing to upgrade. Given that at present I do not need any more devices I'm not anxious to upgrade now. Is there a solution that would allow me to continue using Dropbox or should I be looking for a better solution?Solved81Views0likes3CommentsDropbox generating excessive cache files
I have an issue with Dropbox 166.4.2920 on macOS 12.0.1 Dropbox keeps generating utterly excessive cache files, 114GB currently on a folder that has 3.3GB of actual contents. How can I force Dropbox to clear its cache in a reasonable timeframe and not keep accumulating this?5.7KViews0likes10CommentsSystem tray window on the new version of the desktop app is locked to bottom right side of desktop
As often the case nowadays, an upgrade behaves like a downgrade. I see many of you had that problem where the latest update wouldn't accept your existing Dropbox folder and had to make a new one elsewhere. The other problem (this is Windows) is that calling up the prog it insists on locking to the right side of my desktop. Normally a program gives you options for this either in preferences or in the basic corner of the window, but of course not with Dropbox. So does anyone here know how I can get this app undocked from the edge and float where I can best use it on my screen? Even if it's a file tweak somewhere. Something. Thanks49Views0likes4Comments"Couldn't complete sign in. Please try again." error on desktop app
I've had no problems in the past with my Dropbox App on my PC (basic account), and it was great because I got notifications when a client uploaded something. For some reason (and it was after I installed Carbonite) my app wasn't loading. Every time I tried to reload it, it asked me to sign in, and then it showed the error "Couldn't complete sign in. Please try again. " I have uninstalled Dropbox and reinstalled several times, and it gives me the same error. I'm able to use my phone app just fine, just not on the PC. I have paused Carbonite as well as Norton but that doesn't seem to help either. I don't have Bitdefender or anything else loaded. Can anyone help? I'm about to chuck the computer out the window and retire!Solved6.4KViews0likes33CommentsHow to expand left sidebar width on the website?
How can I expand the left sidebar width. I have many levels of files and I can not see the names of folders that I want to move files into. As you can see below, all I can see is the first letter of the folder "A" and there are several of them. I want to be able to expand the left sidebar so I can see the names of those folders and not just the first letter. I was able to do it before, but not now for some reason. Thanks!1.8KViews7likes13CommentsMac OS Sequoia is arriving. Is DropBox ready?
Hi everyone, who remembers the chaos that happened last year with the Mac OS Sonoma update and all the issues we had with DropBox? There was a particular version that caused syncing to go haywire. I remember it all too well, as it took us almost a month to figure out how to fix the problem. What will happen with Mac OS Sequoia? I admit, I'm quite anxious and would appreciate some reassurance from the DropBox team. Thanks.Solved11KViews8likes69CommentsOpening the Dropbox folder enables Num Lock.
Hi, I have a weird little problem. Every time I open the Dropbox folder (double click on the icon on the task bar), there's a Windows notification popping up that Num Lock has been enabled. This only started happening after I upgraded my Windows 10 to 11. Any ideas how to fix this?Solved489Views4likes29CommentsFile preview and right-click menu options gone on macOS Sonoma
The operations manager disabled linking personal and business drop boxes on the same computer and now I’ve lost offline file previews and right click menus. Can some help me get them back? Every file preview just shows “zero bytes” and no preview. (Mac OS Sonoma)37Views0likes1CommentDropbox app is stuck on "starting" endlessly.
Hello, since Weeks i have the same Problem on my Windows Desktop App. Dropbox ist starting after reboot but it loads endlessly.... nothing happend I tried... Deaktivate Antivirus completley Reboot several Times Reinstall the App 6 times.. Remove all devices in Account but nothing changed... i always have the same bug maybee you have a solution for me... Best Regards!232Views0likes9Comments