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Why am I getting a 'Couldn't start Dropbox' permission error on Windows 11?
Application Affected Dropbox Desktop Device Lenovo AIO Operating System/Browser (if using the web) Windows 11 v25H2 Dropbox App Version (if using the app) Newest (won't open) Question or Issue I am not able to open the desktop application on my computer although I can login online. I only have 2 devices connected, newest Windows OS, and have uninstalled/reinstalled the application. The error information I am getting is: bn.BUILD_KEY: Dropbox bn.VERSION: 239.4.8301 bn.constants.WINDOWS_SHELL_EXT_VERSION: 88 bn.is_frozen: True machine_id: c0f1922f-7cb2-49b0-8d65-e156c24c7463 pid: 5636 cwd: 'C:\\WINDOWS\\system32' real_path='C:\\Windows\\System32' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 HOME: None appdata: 'C:\\Users\\r.trump\\AppData\\Local\\Dropbox\\instance1' real_path='C:\\Users\\r.trump\\AppData\\Local\\Dropbox\\instance1' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 dropbox_path: None not found parent not found sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe' real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe' mode=0o100777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\239.4.8301\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' real_path='C:\\Program Files (x86)\\Dropbox\\Client\\239.4.8301\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' not found parent not found TMP: C:\Users\RC218~1.TRU\AppData\Local\Temp TEMP: C:\Users\RC218~1.TRU\AppData\Local\Temp tempdir: 'C:\\Users\\RC218~1.TRU\\AppData\\Local\\Temp' real_path='C:\\Users\\r.trump\\AppData\\Local\\Temp' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 Traceback (most recent call last): File "desktop/dropbox/client/main.py", line 6872, in _setup_root_for_account File "desktop/dropbox/sync_root/helpers.py", line 199, in create_root_for_account File "desktop/dropbox/foundation/futures/basic.py", line 1044, in result File "desktop/dropbox/sync_root/manager.py", line 382, in create_root File "desktop/dropbox/sync_root/handlers/windows/cloud_files.py", line 299, in register File "desktop/dropbox/sync_root/handlers/windows/cloud_files.py", line 601, in _register PermissionError: [WinError -2147024891] Access is denied Any help appreciated! Thank you!
Old Dropbox folders displayed in Windows File Explorer. How to remove them?
I have several DropBox folders on my desktop computer - Dropbox, Dropbox (Old), Dropbox (Old (1)), Dropbox (Old (2)). I don't know how this happened. I tried deleting some but lost my desktop icons and had to resore them all back to square one! With all these duplicate folders I don't know where my files are being copied to. How can I rationalise my DropBox setup, please?
I get a "Sign-in failed" error when I try to log in on the mobile app on Android
Hi there, I've been having issues login in on my mobile phone the past few days. Used dropbox on this device for years, but suddenly can't log in anymore. Initially the error was "invalid code" every time I entered a code I had just received via text message. So I opened dropbox on my desktop and switched off 2 factor authentication. Unfortunately that hasn't solved my problem, I still can't log in on my phone. I now get a message saying unknown error. I am on dropbox basic plan, currently have 2 devices linked. I unlinked the device giving the issues hoping I could link it again, but no success. Any advice on how to solve this?
Dropbox is still starting up and loading your accounts.
Application Affected Dropbox Device Self-Built Computer with AMD 7950X3D CPU, ASRock X870E Motherboard, Corsair 64GB DDR5 RAM, MSI Gaming X Trio RTX 4090 GPU, 2TB Samsung 9100 Pro SSD as C:\ and multiple additional SSD's and HDDs. Operating System/Browser (if using the web) Windows 11 25H2 / Microsoft Edge 142.0.3595.41 (Official build) beta (64-bit) Dropbox App Version (if using the app) 235.4.5905 Question or Issue I installed the Dropbox Application from the Windows Store. I proceeded to complete the installation, logged in through the Browser, at which point I was asked to approve the login via the Dropbox mobile app. I accepted the login but was informed that I had too many logins (more than 3), so I deleted from logins my old iPhone, and older version of my PC (named Mike-PC) that connected 3 months prior. I was then able to complete the installation and see a Windows Explorer window listing my Dropbox Folder Structure. I closed the Windows Explorer Window and clicked on the Application. The application is stuck at "starting" By navigating to the application preferences I then see below.. Stangely, Dropbox seems to also have the signin prompt available as if I never signed in.. But I did. if I quit the process and start it up again, it does the same thing. I should also make note that I had this issue a few weeks ago and just uninstalled the program and gave up. This is me desperately hoping for a proper solution.
