We're making some changes to the Dropbox Community đ©âđ» - Find out more here.
We're making some changes to the Dropbox Community
Hi everyone, Over the past few years, youâve shared feedback, ideas, and questions that help shape how this community supports you. Weâve been listening closely - and as a result, weâll soon be moving the Dropbox Community to a new platform designed to deliver a better, more seamless experience. Weâre just a few days away from launching an updated Dropbox Community experience, and we wanted to help you feel ready for whatâs coming. To facilitate this move, the Dropbox Community Forum will be available as read-only from Monday 30th March until Wednesday, April 8th. This means that you will not be able to start new discussions, reply to threads, like posts, accept solutions or add or vote for ideas for one week. You will still be able to read discussions and find solutions during this time. Hereâs what to know ahead of the move: This update is all about improving usability, performance, and helping you to get the answers you need. The heart of the Dropbox Community isnât changing - weâre still here to help and youâll continue to be able to connect, learn, and get help from fellow community members, experts and our product teams. Some sections, buttons and settings might have moved around or work slightly differently, but everything should still be here, so let us know if you canât find something or itâs not working as you expect! Thanks for your flexibility as we take this next step together. Weâre excited to continue building a Community thatâs helpful, welcoming, and easy to use. Thank you for being part of what makes the Dropbox Community special, and we want to hear your feedback so please share your thoughts in the comments below. Amy, on behalf of the Dropbox Community TeamTell Us How You Use Dropbox
No two people use Dropbox in exactly the same way. Some of you rely on it every day for work, others for school, creative projects, or keeping life organized - and we love that. Weâd love to hear how youâre using Dropbox today - is it something you use once in a while, is it part of your day to day, are there any features you canât live without? What workflows have you built that save time or reduce friction? And where do you see opportunities for us to do better? Your tips, ideas, and honest feedback really help us to make sure we can share useful tips, and they help other community members discover new ways to get more out of Dropbox too. Share your experience, favorite features, or suggestions in the comments below. Your voice truly helps shape the future of the Dropbox community đ The Dropbox Community Team
Unlink Dropbox app version 2.3.5.10 from Android handset
Hello, I have an old android handset - HTC- One with Dropbox app version 2.3.5.10. I am unable to unlink device from Dropbox. A message occurs Error: ' you must be online to unlink. Check your connection or try again'. However, I am connected to WiFi. I can access the website on my other devices laptop and mobile, but the old handset is not listed on the basic Dropbox account I have. Appreciate if you can advise please. Thanks
No funciona el "disponible sin conexiĂłn"
Dropbox plan: Basic. Used in windows desktop v 240.4.8609 OS: windows 11 pro version 26200.7623 Device: Lenovo e14 ------------------ Tengo activado el "disponible sin conexiĂłn", aĂșn asĂ los archivos no estĂĄn disponibles offline TODAS LAS CARPETAS ESTAN SELECCIONADAS El "tick" verde sĂłlo aparece en algunos archivos. en la mayorĂa aparece el icono de la nube
When sharing a link to a parent folder, does a subfolder inherit the permissions of the parent?
Hi, With a dropbox basic account, does a subfolder inherit the permissions of the parent folder? Suppose I make a folder (Folder A) that anyone can view with a link, but within it (Folder B), I change the permission to "only people invited," will Folder B still inherit Folder A's permissions even if I changed the permissions of Folder B? So can anyone with the link of Folder A see the contents inside Folder B? Thank you so much in advance! Best, John
Files added through the desktop app to my new account haven't synced to my phone
just created my Dropbox Basic account for the first time, and Iâm having a little trouble. I uploaded a few files, but I canât seem to sync them across my devices. Iâm using the desktop app on Windows and also the mobile app on Android. The files appear on my desktop, but theyâre not showing up on my phone. Has anyone else faced this with a new Dropbox Basic account? What steps should I take to make sure everything syncs properly? Thanks in advance for your help!
Why am I getting a 'Couldn't start Dropbox' permission error on Windows 11?
Application Affected Dropbox Desktop Device Lenovo AIO Operating System/Browser (if using the web) Windows 11 v25H2 Dropbox App Version (if using the app) Newest (won't open) Question or Issue I am not able to open the desktop application on my computer although I can login online. I only have 2 devices connected, newest Windows OS, and have uninstalled/reinstalled the application. The error information I am getting is: bn.BUILD_KEY: Dropbox bn.VERSION: 239.4.8301 bn.constants.WINDOWS_SHELL_EXT_VERSION: 88 bn.is_frozen: True machine_id: c0f1922f-7cb2-49b0-8d65-e156c24c7463 pid: 5636 cwd: 'C:\\WINDOWS\\system32' real_path='C:\\Windows\\System32' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 HOME: None appdata: 'C:\\Users\\r.trump\\AppData\\Local\\Dropbox\\instance1' real_path='C:\\Users\\r.trump\\AppData\\Local\\Dropbox\\instance1' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 dropbox_path: None not found parent not found sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe' real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe' mode=0o100777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\239.4.8301\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' real_path='C:\\Program Files (x86)\\Dropbox\\Client\\239.4.8301\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' not found parent not found TMP: C:\Users\RC218~1.TRU\AppData\Local\Temp TEMP: C:\Users\RC218~1.TRU\AppData\Local\Temp tempdir: 'C:\\Users\\RC218~1.TRU\\AppData\\Local\\Temp' real_path='C:\\Users\\r.trump\\AppData\\Local\\Temp' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 Traceback (most recent call last): File "desktop/dropbox/client/main.py", line 6872, in _setup_root_for_account File "desktop/dropbox/sync_root/helpers.py", line 199, in create_root_for_account File "desktop/dropbox/foundation/futures/basic.py", line 1044, in result File "desktop/dropbox/sync_root/manager.py", line 382, in create_root File "desktop/dropbox/sync_root/handlers/windows/cloud_files.py", line 299, in register File "desktop/dropbox/sync_root/handlers/windows/cloud_files.py", line 601, in _register PermissionError: [WinError -2147024891] Access is denied Any help appreciated! Thank you!
Old Dropbox folders displayed in Windows File Explorer. How to remove them?
I have several DropBox folders on my desktop computer - Dropbox, Dropbox (Old), Dropbox (Old (1)), Dropbox (Old (2)). I don't know how this happened. I tried deleting some but lost my desktop icons and had to resore them all back to square one! With all these duplicate folders I don't know where my files are being copied to. How can I rationalise my DropBox setup, please?
