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Dropbox Basic
662 TopicsDid you know... you can search for images using just text?
Hello Dropbox Community! My name is Lainie and I'm a Product Manager at Dropbox. Every now and again, I am going to post a "Did you know..." to 1) keep you informed of all of the cool technology that exists at Dropbox and 2) gather your feedback on how the features are performing. In today's, "Did you know..." I'll be talking about Image Search! Image search is allows you to use the Search Bar to search for the contents of the image using words to describe the image. For example, if you search for "cat" your search results will show files that 1) contain the word "cat" in the file name or body, AND 2) files that contain images of cat. No mention of the word "cat" is necessary! Pretty cool! If you haven't yet, I recommend that you check it out. Please respond to this thread and let me know... A) Did you know this feature existed? Do you use it? B) How can we make this even more useful for you? Have a great day! Lainie For more information, check out our Help Center Article on Image Search!9.5KViews9likes3CommentsWeb Videos now supports auto-generated Video Transcriptions + Closed Captioning
Hey folks! My name is Derrick and I work on a team that improves the file preview and viewing experience at Dropbox. We are excited to announce two features on Dropbox.com to enhance your video viewing experience: video transcriptions and closed captioning. Here’s how to use: Simply upload your video to Dropbox and voila! Your videos will have auto-generated transcripts and closed captioning at your disposal with a click of a button. Even more so - watch videos shared from your colleagues - and copy transcribed segments to instantly quote them in a presentation. Tell me about your experience with our new features! We are all ears. Help Center Article URL: https://help.dropbox.com/view-edit/transcript-closed-captions12KViews9likes9CommentsDropbox Feedback
Hello, some new features that seem to really irk me me when I'm trying to use my account. Complexity: I just want a basic interface (nothing special) where I can see/share/interact with the files I place here. Your product is becoming a nuisance to use with all of the extra features. Make them optional, not required. The reason I went with DB is because your competitors were doing this to their free products and really didnt care if their customers paid or not, or even liked it for that matter. Comments: These things are getting dastardly annoying. I know some users really want this feature, but please give me an option to disable globally. Stop all shares/sharing: This option would globally strip out any shares established. Think of it like a panic button. This would allow people to stop a share if they cannot find it and the content could potentially be sensitive. Photos: Just give me a list of files. Please stop trying to group photos automatically. It is sorting my photos based on the name and not the actual content. Know what? Just give me an option to disable it. Thanks. Click-bait: Please dont click-bait someone and then not give them a way to revert. I'm looking at you Dropbox Paper! I "click here for info" and found my self permanently signed up for something I have no need or use for with no way to get out of. While I give you a good pat on the back for sticking it to MS and G for making things a bit more competitive on the market, I cannot condone this tactic. Blocking of sharing: Why would you want to do this? There are unscrupulous people out there. Scenario: I've been randomly shared a file that was an executable and it just showed up in my file list. My curiosity lands me a crypto-locker virus. Catch my point? Its probably a really good idea to not let it just happen. I've shared content with another DB user and it just magically showed up in their file list. Thank you for your time.11KViews9likes14CommentsTake Your Search Game to the Next Level with Dropbox Dash 🚀✨
Hi Everyone, Are you ready to take your search game to the next level with Dropbox Dash? Dash is designed to help you find what you need, faster. Whether it’s a doc 📄, a link 🔗 you just cannot seem to find, or a message buried in one of your (many) apps 📱, Dash really makes searching feel effortless. I am sure you will have some questions… So, what are you curious about? 🤔 What would you like to learn more about? 🤗 Drop your question in the comments and we will be happy to help 👩💻 😊.4.7KViews8likes10CommentsMac OS Sequoia is arriving. Is DropBox ready?
Hi everyone, who remembers the chaos that happened last year with the Mac OS Sonoma update and all the issues we had with DropBox? There was a particular version that caused syncing to go haywire. I remember it all too well, as it took us almost a month to figure out how to fix the problem. What will happen with Mac OS Sequoia? I admit, I'm quite anxious and would appreciate some reassurance from the DropBox team. Thanks.Solved13KViews8likes69CommentsHow to expand left sidebar width on the website?
How can I expand the left sidebar width. I have many levels of files and I can not see the names of folders that I want to move files into. As you can see below, all I can see is the first letter of the folder "A" and there are several of them. I want to be able to expand the left sidebar so I can see the names of those folders and not just the first letter. I was able to do it before, but not now for some reason. Thanks!2.4KViews8likes14CommentsCommunity FAQs
Hi everyone, We’ve seen a lot of great questions and recurring issues here in the Dropbox Community, so we’ve pulled together a set of easy-to-follow, solution-focused FAQs to save you time and help you get answers quickly. You can find them all here: Apps and Installations FAQs Create, Upload, and Share FAQs Delete, Edit, and Organize FAQs Dropbox DocSend FAQs Dropbox Sign FAQs Integrations FAQs Plans and Subscriptions FAQs Security and Permissions FAQs Setting and Preferences FAQs Storage Space FAQs View, Download, and Export FAQs Each FAQ includes: A quick step-by-step guide Common causes to watch for Actionable fixes Links to official Help Center articles If your issue isn’t quite the same as what’s covered, feel free to post your own question — we’re here to help! Thanks for being part of the Community!541Views7likes0CommentsTell us what you think of the mobile search improvements
Hello! My name is Luke and I work on the Mobile app team at Dropbox. We're excited to share some updates that we've made to the Search experience on the Android and iOS apps. Here's what's new: Larger Result Thumbnails Modified Dates in search results File Sizes in search results Snippets for keyword matches within files Sorting results by newest or oldest Filtering results by File Type or 'Modified Date' We hope that these changes will help you retrieve your files more quickly and easily! We'd love to hear what you think -any feedback is welcome.4.5KViews7likes3CommentsI've paid for my account but it's not showing up
My account was charged for a new month's subscription yesterday. Then this morning, I get an email telling me that my account is full, out of space, no longer syncing. I went to my account and logged in, and it says I need to upgrade, that I'm only a Basic user! But, I am a PLUS user and have been for many years! I'm not going to pay to upgrade my account to a level I'm already at - especially when they just billed me yesterday! The payment was successfully processed, I checked. So, there is no reason for this. NONE of this makes ANY sense to me whatsoever: - My bank account processed the payment for my subscription successfully. - I pay for my subscription through Google Play - which shows me as an active Plus member, with my next payment being due in April. - The email I received was telling me to upgrade to the next level of 3 TB. But, 3 TB is NOT the next level up from Basic - 2 TB is! So, that makes it seem as if I'm already at 2 TB...? - When I logged into my account, it said I was using a little under 6 GB, and that I was full, out of space, no longer syncing - meaning I'm in a Basic account. Since the account is showing me as Basic, I'm unable to contact anyone in Customer Support for help - no phone, no chat, no email. Apparently, that is only for "paid" customers - WHICH I AM!! I need help with this. I need to know if any Dropbox employees monitor these boards and might see this...??? I have MANY important documents saved in my cloud, so I need this working correctly again! Any help would be extremely appreciated. Please. Thank you, Lori6KViews7likes35CommentsDropbox Basic: Learn the Basics
If you are reading this, chances are you are new to Dropbox. Welcome! Many of us begin our Dropbox journey with a Basic Account, which has so many perks, and of course, it is free! The basics of your Basic account: Users and Space The Dropbox Basic account allows for 1 user. This means you are the only person that can use this account. But don’t worry, one user doesn’t just mean one device - you can have 3 different devices connected to your Dropbox account. I connected my dropbox account to my phone, tablet, and laptop. When I was in Ghana, I was able to access all of my files from my phone, and to upload some photos. Want to learn more about connecting your mobile devices? Discover how to make the most of your mobile access to Dropbox. Using your Dropbox Basic account: So to get started, you can upload almost any file type to your Dropbox account and keep your important files safe! Whether it’s music files, pictures, media, documents, simply upload and you can access your files anytime, anywhere! With a Dropbox Basic plan you have 2GB of space to use. And of course, we keep your files safe! Dropbox uses multi-factor authentication to ensure that all of your files are secure. Check out how Dropbox uses encryption to provide security for your files. When I received my first multi-factor message I said to myself, “Come on Safety”. Dropbox Basic tools you might not know about: The tools within Dropbox are the real secret sauce. Here are some Dropbox features and products you might not know about, check them out below and find out if they can help you to make plans, organize files and save time! Dropbox Paper is a collaboration tool with endless possibilities! Charts, headings and formatting is made easy with one click, LITERALLY. This program is great for creating proposals, project plans and just quickly taking notes. The best part of it is that it takes up very little space in your Dropbox account. Trust me, I make paper docs for all of my todo lists, to plan family trips and to organize any personal projects. Paper has truly become one of my favorite products to use. HelloSign allows you to send 3 documents for eSignature per month. In the digital world we live in, this is a perfect way to get a signature from someone you may not see in person. Explore HelloSign, a simple and easy way to get documents signed securely online. I recently needed a contractor to sign a document that I drafted to fix my home and the document was signed and sent back to me within minutes. And of course, the signed docs are safe and secure too! Dropbox Capture is a tool used to Capture the attention of the person you‘re chatting to. With Capture you can share your thoughts with screenshots, GIFs, or simple videos recorded right on your screen. The upside is that you can clearly say what you mean without scheduling another meeting. Learn more about how to use Dropbox Capture. Having a Dropbox Basic account is more than just a space to store your information. Use Dropbox to manage and organize your files, whether it’s for a project, sharing memories or connecting with others. 😁 Will you use these tips to make the most of your Dropbox Basic account?8.8KViews6likes1Comment