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Uninstall

106 Topics

Is there a way to stop using the File Provider version of the Dropbox app?
I have an M1 Mac Mini with Dropbox installed since Monetary, and I think it automatically started using File Provider, because it installed the DB folder in Cloudstorage. I just got a Macbook Air, running Ventura. I downloaded and installed Dropbox on the Air, and it asked if I wanted to use File Provider. I selected No, and it installed the DB folder in my User folder, which is great. I prefer this, since there are issues with using File Provider. I wanted to do the same on my Mac Mini, so I upgraded my Mini to Ventura. Then I thoroughly uninstalled Dropbox (I needed to use Terminal to get rid of the DB folder from the Cloudstorage folder), restarted my computer, installed Dropbox again, but it automatically installed using File Provider, putting the darn DB folder in the darn Cloudstorage folder again. Ugh! It's like some preferences were still on my computer, but nowhere I can think to look. I did remove the DB folder from Application Support as well. I also checked Activity Monitor as well to make sure nothing DB was running. Bottom line: How can I revert back to NOT using File Provider, and not having the DB folder in the Cloudstorage folder? I know it's possible not to use File Provider in Ventura 13.6.1 because this is happening right now on my M1 Macbook Air running the same exact OS as my Mini. DB version is also the same on both computers (187.4.5691)
besser26
12 days ago Place Apps and Installations
3.1KViews
0likes
4Comments
I can't configure the Dropbox app on Ubuntu 24.04
Hi, I am required to use Dropbox for work on an Ubuntu 24.04 system, which is apparently supported as "Ubuntu 22.10 or higher" I followed the instructions at https://www.dropbox.com/install-linux and it installed and logged me in successfully, and a Dropbox icon appeared in the top bar. It then began syncing all folders with hundreds of GB of data, it wants to copy the entire company Dropbox to my local system. Clicking the Dropbox icon does nothing, it does not respond. I am unable to stop the sync, and unable to configure Dropbox. Uninstalling Dropbox following the instructions at https://help.dropbox.com/installs/uninstall-dropbox failed to stop Dropbox actually running, now there is a zombie process that is still trying to sync hundreds of GB of data to my laptop. Why is this broken, who is responsible for testing this software? How can I repair my system?
strophy
12 days ago Place Apps and Installations
2.2KViews
1like
2Comments
After removing Dropbox from my Mac, it still appears in "login" items. Help?
I am running the latest version of Ventura on Mac. After being a long time fan of dropbox, I decided to stop using it after having problems with the syncing function and the way it would move files around. Even after deleting the application, dropbox remains in "login items" underneath "Allow in the background." When starting up my mac, I get a notification message that dropbox wants to work in the background. How can I completely remove dropbox from my Mac? I would appreciate any help. Thank you.
Solved
WonderingAboutThat
12 days ago Place Apps and Installations
22KViews
0likes
20Comments
When I try to remove the Dropbox app from my computer I lose access to my desktop folders
Removing Dropbox from my computer is proving to be a nightmare. My computer Operating system is Windows 10. I have managed to un sync from my account and deleted all the folders concerned in my Dropbox account. On my computer the Dropbox folder is located C:\Users\dough\Dropbox and it contains a "PC" folder in which contains Desktop, Documents, and Downloads. Whenever I uninstall or delete the Dropbox folder I lose all the content from those folders Desktop, Documents, and Downloads. I have no need for Dropbox and wish to remove it completely from my computer, would you please explain to me how to do this. I would appreciate it very much. Thank you.
Solved
ColinD
12 days ago Place Apps and Installations
13KViews
2likes
27Comments
I get an 'uninstallation failed' prompt every time I try the process on my Windows.
I'm having problems with Dropbox on my PC running Windows 10. I need to uninstall and reinstall but nothing I try allows me to uninstall Dropbox. I tried the traditional ways and got the 'uninstallation failed' prompt every time. I also went into the Program folder and tried the Dropbox Uninstaller app there. Didn't work. What else might I try?
dupecoop
12 days ago Place Apps and Installations
6.1KViews
0likes
16Comments
Failed to uninstall the Dropbox desktop app on my Windows 10.
Hello, not possible uninstall the programm - desktop version I have also disabled dropbox at starting to avoid any execution Not icon tray at starting In windows 10, in program (x86)/dropbox - there 3 different folder client. Thanks for your support D.
Solved
Diego73
15 days ago Place Apps and Installations
94KViews
1like
3Comments
How to disable Dropbox the pop-up asking me to login to Dropbox on the desktop app?
Recently, I replaced Windows 7 with Windows 10 on my desktop PC. This has worked perfectly so far. My user has a start page with the programs that are important to me and the corresponding link shortcuts, and almost everything works perfectly. Dropbox Basic is one of the many links, but not to the installed program, but to the URL of the corresponding website. The program itself has not been unstalled. When I now select my user in Win 10, my start page appears exactly as it should. All the shortcut icons are there correctly. If I now wait a moment before clicking an icon, a Dropbox window is automatically displayed on the start screen, according to which I should log in to Dropbox. I don't understand how Dropbox can even get on this start page to give me instructions. I simply want this Dropbox popup to stop interfering with my start page. What do I need to do for that?
Solved
Zellercham
15 days ago Place Apps and Installations
16KViews
0likes
7Comments
My Dropbox icon missing from the menu bar, and I can't uninstall the app on my Mac.
Hi community, All of the sudden, the dropbox icon has disappeared from my mac menu bar. It happened a few weeks ago, but I see that everything would synch up by seeing the green check mark appear. But today, some files don't seem to synch up as it shows the little blue circle. So I am not sure what is going on. I've spent some time researching and it seems like uninstalling the app was a step that could help. But every time I try to move the app to trash it shares the following message I am not sure how to close it. I've logged out from the browser. I've removed the app from my sidebar. I tried to move the app to trash and got the same message again. I turned off my computer. Now I really don't know what to do. I have some work file to turn in and I'm stuck. Help please
Solved
Naima-Dragon
15 days ago Place Apps and Installations
11KViews
1like
10Comments
How can I safely delete the desktop app in order to give it to someone else?
I use my Dropbox account and its files on several computers. I’m giving one of the computers away, but want to wipe it beforehand. Therefore, I want to wipe all Dropbox access from the giveaway computer without affecting the master files themselves or access to them from any of the other computers. Thank you for a safe way to do this. —John
Solved
EJMiller
15 days ago Place Apps and Installations
34KViews
3likes
5Comments
How do I completely remove the Dropbox desktop from my Mac ?
I followed basic instructions on how to remove the dropbox application from my mac, However, I still see an empty folder in my user folder under public that is named Dropbox. cannot be deleted? Is there an uninstaller to wipe any and all files completely? Please review and advise on this request for assistance. Thank you, - MRBC001
MRBC001
16 days ago Place Apps and Installations
7.8KViews
0likes
2Comments