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I'm getting an "Attempted to zip too many files" error when trying to restore a backup.
Device (Dell XPS 15, iPhone 13, etc.) Operating System/Browser (if using the web) (Windows 11, macOS14.3, etc.) Dropbox App Version/Browser Version (Chrome 124, Safari 17 etc.) Question or Issue While trying to restore, or in Dropbox's parlance, "Download" an existing backup of a laptop being replaced by a new laptop, I received the error message shown in the title. No further explanation given. I searched for the error in the Help Files and found... NOTHING! I searched here in the Community and found a thread right away from two years ago that described receiving the same error message. One reply was marked as a solution, and although it may have helped with the OP, pointing him to a Help File article on backups, it did not help me decipher the error message or how to work around it. In fact, the article stated that after signing in to Dropbox on the new computer and downloading and installing the app, that I should have been prompted to automatically restore the backup from the original laptop. That did not happen. I can't even imaging how it could happen since the software wouldn't know which device that had been backed up the new device was replacing. This was very discouraging to me in that not only finding out other people had experienced the same issue, but it wasn't acknowledged in Dropbox's Help Files, and replies had been turned off in the thread, despite the lack of a real solution. My fear is that, despite its hefty fees for services, Dropbox backup and restore may not be really ready for prime time. It's pretty obvious that restoring to a downloaded zip file is not a true restore and involves a lot of extra work by the user, even assuming the backed up data is intact. My guess is that Dropbox doesn't have a true restore function, and that also, it has a limitation on the number of files that can even be downloaded in a zip file. Anyone else experienced this error message and actually found a solution?
I get this error "too long path name" and I can't copy paste my files to an external hard drive.
I’m aiming to create a backup of all my files from Dropbox to an external hard drive. I used the copy-paste method to transfer all the files, but while some files were copied, not all of them were, and I keep getting an error message regarding "too long path name." Could you please assist me in resolving both issues: Ensuring a full backup copy on my external hard drive. Fixing the "too long path name" error. Thank you for your help!
I can't view online-only files after upgrading to Windows 11.
I just upgraded my laptop to windows 11 after resisting for a long time. Now I cannot open any of my dropbox online-only files (especially .jpg and .pdf) and the system says it cannot access those files. If I make available offline, then the files open just fine. Please help. Device Dell XPS 13 Operating System/Browser (if using the web) Windows 11
Getting an error when trying to open documents in various Dropbox folders
Application Affected (Dropbox Folders) Device Samsung Laptop Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) N/A Question or Issue 1. A very large of the files (Word, PDF) in various Dropbox folders do not open. For Word files, i get the foll message: 2. Such files in the Dropbox directory have a brownish tag 3. For PDF files I get the foll message: Hmmm… can't reach this page It looks like the webpage at file:///C:/Users/[removed]/Dropbox/5G%20workshop/India_2021_Forecast_Highlights.pdf might be having issues, or it may have moved permanently to a new web address. ERR_FAILED 4. The non-dropbox files do not have this problem Please suggest how to correct this.....There are a lot of Word Files in my Dropbox.... and doing anything one by one seems very painful. Thanks
A downloaded student video from Dropbox isn't playing on my machine
Question or Issue I have students send me links to Dropbox videos here is the link. [Removed as per Community Guidelines] When I go to the link I get the Dropbox screen saying :" mp4 files are supported but something went wrong. I can click on the download link supplies and it downloads but will not play in Potplayer. Error about " The file exists but does not seem to have any video." The student claims the video works on her computer, that is an educational institution one and I cannot get access to it directly due to security. So student has copied and sent me via Dropbox. Tried other peoples Dropbox but no luck in playing it. Any advice gratefully received. Cyril Please try the link and any help you can be would be useful.
