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leadcro
7 months agoNew member | Level 1
Unable to delete a folder I own. "You don’t have permission to delete files in this folder".
Hi! I'm having difficulty deleting a folder I own. I keep getting an error message "You don’t have permission to delete files in this folder". There are no files in the folder and I have triple checked that I am the owner of the folder. I have also unshared it with any other members.
19 Replies
- Megan7 months ago
Dropbox Community Moderator
Hey leadcro, thanks for posting and welcome to our Community.
This error message usually appears when you're trying to delete a folder that you didn't create or are not the owner of.
Would you mind clarifying if you see the two people symbol on the folder you're trying to delete? Also, did you use these steps in order to unshare it with the rest of the members?
Let me know what you see.
- leadcro7 months agoNew member | Level 1
Hi, I do see the two people symbol, but when I look in permissions I'm listed as the owner.
- leadcro7 months agoNew member | Level 1
Is there a way to see who created the folder?
- Megan7 months ago
Dropbox Community Moderator
Hey leadcro, thanks for the screenshot!
It looks as if you're the folder's owner. Have you tried the steps I provided above, about unsharing the folder before deleting it?
Would you mind giving it a go? - leadcro7 months agoNew member | Level 1
Hi,
I followed the steps, however, there's no one else to manage permissions for. Everyone else has been removed, but it still won't let me delete the folder.
- Megan7 months ago
Dropbox Community Moderator
Do you still get the same error on your end leadcro?
Also, have you tried a different browser, by any chance? - leadcro7 months agoNew member | Level 1
I still get the "you don't have permission to delete files in this folder" message. Note that the folder is empty. I have now tried in Chrome and Safari without success.
- Hannah7 months ago
Dropbox Community Moderator
Hey leadcro, can you follow the steps here to unshare the folder and see if you're then able to delete it?
- leadcro7 months agoNew member | Level 1
I followed those steps, but I'm still unable to delete the folder.
- Hannah7 months ago
Dropbox Community Moderator
That's pretty strange indeed. Does the folder still have the two people icon or just a plain blue folder icon now?
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